Job Description

Closing Date21 August 2024Job PurposeThis role is to support the Executive Head: Client Operations, HR, Marketing and Strategy with day-to-day deliverables and on strategic CIB projects by executing, organising and coordinating all functions of the role efficiently and effectively.Job ResponsibilitiesAdministrative Support

• Coordinate meetings, collate required information, ensure that required packs are combined and loaded onto the system and submissions are followed up on; and that documents are compared, merged and formatted in line with requirements, to prepare Manco and attendees.
• Support Manco in relation to governance meetings including setting agenda, pack collation/distribution, minute taking, sign off/distribution.
• Responsible for taking minutes of meetings, tracking action items, consolidating and providing feedback tor relevant stakeholders/committees.
• Co-ordinate and arrange detailed & complex travel itineraries, including flights, accommodation and appropriate ground transportation (transfers / car hire) including required documentation and keeping abreast of relevant country specific security or risk issues.
• Manage and maintain the Executive Heads diary and mailbox effectively to optimise time by taking cognisance of business priorities when planning and organising events and meetings. Address matters or escalate concerns using discretionary decision making.
• Prioritise conflicting needs; handle matters efficiently and follow through on projects to successful completion.
• Perform general administrative functions and manage office administration as required.

Information Management

• Ensure that correspondence, documents, reports are appropriately laid out in compliance with Nedbanks standards, formats and are appropriately forwarded to the correct parties in a timely manner.
• Maintain and organise confidential files, records and documentation ensuring that information is easily accessible and up to date.

Communication

• Plan, organise and anticipate personal and professional requirements well in advance, to support the Executive Head by providing proactive support and communicating timely to stakeholders.
• Coordinate and ensure timely logistics for internal and external events/meetings including catering, venueand technology requirements.
• Serve as primary source of contact for the MANCO correspondence, documentation and communication.
• Responsible for maintaining the integrated BU calendar, aligned to the Cluster Calendar.
• Keep abreast of technology requirements, adhering to privacy and confidentiality requirements.
• Ensure all calls are answered timeously in a professional & friendly manner and are appropriately routedand screened.
• Ensure cost effective office management by overseeing office supplies, equipment maintenance and ensuring a well organised and efficient work environment.

Relationship Building

• Build collaborative relationships with internal and external stakeholders through effective and open communication, work closely with Manco
• Keep abreast of relevant developments/events in stakeholders' personal lives by acknowledging and responding appropriately.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred QualificationRelevant Bachelors degreeMinimum Experience Level

• 5-10 years business/personal administration support within financial services;
• Preferred personal administrative experience within Corporate and Investment banking

Technical / Professional Knowledge

• Business writing skills
• Administrative procedures and systems
• Relevant software and systems knowledge
• Data analysis
• Governance, risk and controls

Behavioural Competencies

• Planning and Organizing
• Building Partnerships
• Building Networks
• Communication
• Emotional Intelligence Essentials
• Stress Tolerance
• Technology Savvy
• Initiating Action

Employment Equity Statement**Preference will be given to individuals from under-represented groupsPlease contact the Nedbank Recruiting Team at +27 860 555 566

Nedbank