Job Description

Bidvest International Logistics is looking for an Export controller to take control and ownership of our clients cargo and keeping the clients pro-actively informed of progress of the export shipment, be it by road, rail, or ocean. Be proactive with clients needs and guide them of the best practice, changes in the industry and add value to their business in terms of costs, time and completeness (OTIFNE) Ensure proactiveness and very high levels of communication to both clients, internally and 3rd party Service Providers.Qualifications & ExperienceQUALIFICATION:MatricRelevant shipping qualification would be an advantage.EXPERIENCE:Atleast 2 years experience in controller type role.
Key Responsibilities

• Taking control and ownership of the shipment and keeping the client pro-actively informed of the progress of the export shipments.
• Booking of cargo, monitoring of stacks / loading dates and ETD's and keeping clients updated accordingly. Arranging movement of cargo from shipper to Port.
• Complete registration to invoicing on Cargo wise, including all processing and any rework required (VOC)
• Controlling the movement of the shipment from customs clearance to transport arrangements, movements of cargo to export stack, providing the client with draft documentation, tracking vessel sailing, release of bills of lading from the shipping line, sending final pre-alerts to the client, invoicing of the file and forwarding the billing invoice to the clients. Controlling of shipment based on Inco terms.
• Recording of all shipment activities on Cargo-wise system.(Milestones, detailed Clients and internal notes)
• QC all pro-forma invoices, ensure that all supplier invoices are received and captured, and all disbursements are recovered .
• Managing and minimising the risk to the company and the client in regard to the shipments. ( This includes, but is not limited to , taking proactive action to ensure that any delays to shipments are minimised).
• Understanding and effectively looking after the clients interests and keeping them informed of all relevant developments in the industry and the impact these will have on the clients business.
• Ability to learn Clients IT systems if interface is required.
• Establishing and strengthening good business relationship with clients through regular visits, in conjunction with the Export Manager
• Recording of all client visits / calls on Cargo - wise.
• Resolving queries on Invoices with the clients as well as with Credit Control and Accounts personnel ( this will include resolving and finalizing WIPS and accruals)

Skills & CompetenciesSKILLS:

• Strong Interpersonal and communication skills are critical in this position.
• Ability to make decisions , deal with Complex and adverse shipping problems as they arise, to take corrective and preventative actions to avoid a recurrence.
• Fluency in written and spoken English.
• Attention to detail coupled with the ability to get the work done by other role players within and outside the department.
• Time management / prioritizing of shipments / tasks

COMPETENCIES:

• A thorough knowledge of export procedures ( these procedures include but not limited to customs, harbour authorise, shipping lines, banking, DCCI, Government departments, etc)
• Cargo wise
• SARS knowledge is advantageous

Bidvest International Logistics