Job Description

Position: F& I Manager
Industry: Automotive
Location: Queenstown - Eastern Cape
Salary: Market RelatedMINIMUM REQUIREMENTS:

• Minimum of 5+ years experience as F&I MANAGER in a high-volume dealership.
• SIGNIO Dealership program.
• Senior Certificate.
• Valid South African Drivers License.
• FAIS & FICA Accredited.
• RE5 exam completed.
• NCA card.
• CPD hours up to date.
• NQF Level 4 accreditation.

SKILLS:

• Excellent communication skills.
• Strong interpersonal and leadership skills.
• High Level of motivation, initiative and integrity.

DUTIES & RESPONSIBILITIES:
Must be able to perform various tasks such as:

• Act as F&I relief when required at sister dealerships in the area.
• Analyse the submission of applications to the banks.
• 3Effectively manage and analyse the processing of finance applications and maximize 2nd gross income for the dealer / group.
• Explain and train on offerings and recommending products to meet the needs of the client.
• Ensure clients are given advice to make informed decisions as and when necessary.
• Effectively manage and resolve escalated client complaints and concerns.
• Understanding and complying with statutory regulations.
• Professionally and effectively communicate with various stakeholders including external financial institutions, insurance companies, product suppliers and OEMs.
• Preference will be given to candidates with multiple language competency.
• Analytical ability relating to data trends resulting in effective reporting of F&I performance.
• Ability to travel between Dealerships.
• Signio experience advantageous.
• Soft skills such as conflict management / performance coaching and employee motivation.

EMAIL SUBJECT LINE:
VSM - Queenstown.

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