Fabric And Textile Internal Sales Representative

Parow, Cape Town, South Africa

Job Description


A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : Market related
START DATE : A.S.A.P / ImmediateREQUIREMENTS:

  • Matric
  • Minimum of 2-3 years of experience in internal sales, preferably in a B2B environment, with experience in industrial fabric distribution or a similar industry being highly beneficial
  • Excellent communication, interpersonal, and problem-solving skills, with strong conflict resolution abilities
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software, with a high level of accuracy and attention to detail
  • Ability to multitask and work under pressure in a fast-paced environment while maintaining a customer-focused mindset and positive attitude
  • Self-motivated, goal-oriented, proactive, and adaptable to change
  • Team player with a collaborative approach
DUTIES:Customer Service:
  • Build and maintain strong relationships with customers, ensuring their needs are met effectively.
  • Handle customer inquiries via phone, email, and in-person, providing prompt and accurate information.
  • Resolve customer complaints and issues in a professional and timely manner.
Sales Support:
  • Process customer orders accurately and efficiently using the companys order management system.
  • Assist in preparing quotes, sales proposals, and product recommendations.
  • Maintain and update customer records in the CRM system.
Order Management:
  • Monitor order status and ensure timely delivery to customers.
  • Coordinate with warehouse and logistics teams to ensure smooth operations.
  • Track inventory levels and inform customers of availability.
Team Collaboration:
  • Work closely with the sales and marketing teams to achieve company sales goals.
  • Provide insights and feedback to improve processes and customer experiences.
Administrative Duties:
  • Prepare sales reports and provide regular updates to management.
HOURS:
  • Monday to Thursday: 8:30 17:00
  • Friday: 8:30 16:00

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Job Detail

  • Job Id
    JD1408503
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Parow, Cape Town, South Africa
  • Education
    Not mentioned