Job Description

Tsebo facilities Solutions is looking for a Facilities Coordinator to ensure quality systems and processes are adhered to and monitored on an ongoing basis in a manner that achieves the contractual objectives of the company by providing supervisory direction and site support thereby ensuring maximum customer satisfaction in accordance with the workplace services within the master service agreement.As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people xe2x80x93 the heart of Tsebo xe2x80x93 is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clientsxe2x80x99 needs. to find out more about who we are in a nutshell.Duties & ResponsibilitiesOperational Delivery:

• Review visitor and client arrivals for the day
• Attend to special arrival and meeting room requirements
• Provide information about amenities, area and venues

Contractual Delivery:Ensure all company financial policies and procedures are complied with. xc2xb7 Ensure that where services are recovered internally the appropriate information, controls and systems are in place are adhered toCustomer Focus:Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value. Interact with client to provide and process information in response to inquiries, concerns and requests about products and services.Code of Conduct:

• Undertake such other responsibilities as directed by Management that will drive sustainability. xc2xb7 Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
• Take responsibility for onexe2x80x99s own performance.
• Adhere to the TFSxe2x80x99s Safety, Health, Environmental and Quality (SHEQ) Management Systemxe2x80x99s Policies & Procedures as applicable to this position.
• Ensure TFS ethical values are adhered to

Skills and Competencies

• MS Office Suite
• Knowledge of equipment, materials and suppliers used in facilities management.
• Good understanding of the utilisation of the INFO system.
• Proficiency in English; knowledge of additional languages is a plus
• A customer-oriented and professional attitude
• Outstanding communication skills
• Excellent organizational and time-management skills
• Hospitality and customer centric focus.
• Bilingual
• Knowledge and understanding of SLA
• High degree of computer literacy (MS Word, Power Point, Excel)
• Excellent report writing skills

Qualifications

• Grade 12
• Minimum 3 yearsxe2x80x99 experience in a similar environment.
• A building/facility qualification or experience would be an advantage
• Computer literacy on MS Office and Infor EAM.
• Valid Driverxe2x80x99s licence

Tsebo Solutions Group