Job Description

The Facilities Maintenance Officer encompasses responsibilities aimed at ensuring that our facilities are well maintained, safe and functional. This role includes reactive repairs, preventative maintenance and renovations projects.Technical Work Responsibilities:

• Routine Maintenance
• Repairs and Troubleshooting
• Safety Compliance
• Project Management
• Documentation and Reporting
• Emergency Response
• Collaboration and Communication
• Continuous Improvement

Duties:

• Familiarity with building systems, including electrical, plumbing, HVAC, and structural components
• Experience in performing various maintenance tasks such as repairs, installations, and diagnosing of building systems.
• Ability to analyse and diagnose maintenance issues effectively.
• Strong analytical and critical thinking skills for identifying and addressing maintenance issues.
• Ability to communicate effectively with team members, supervisors, and facility users.
• A focus on meeting the needs of facility users and providing excellent service.
• Ability to prioritise tasks and manage time effectively to meet deadlines.
• Skills in maintaining accurate records of maintenance activities, inspections and stock.
• Understanding and implementation of health and safety regulations to create a safe working environment.
• Experience in identifying potential hazards and implementing corrective measures.
• The role often requires physical labour so good physical stamina, strength, and agility are essential.
• Skills in handling tools and performing intricate maintenance tasks.
• Willingness to take the initiative in identifying maintenance needs and addressing them without waiting for direction.
• Ability to adapt to changing priorities and handle various tasks as needed

Routine Maintenance

• Perform routine inspections of facilities to identify maintenance needs and ensure all systems are functioning properly.
• Implement a preventative maintenance program to reduce the likelihood of equipment failures and extend the lifespan of facility assets.

Repairs and Troubleshooting

• Respond promptly to maintenance requests and repair tasks such as plumbing, electrical, HVAC, and structural repairs.
• Identify and fault find issues related to building systems and equipment providing effective solutions.

Safety Compliance

• Maintain compliance with health and safety regulations ensuring that facilities are safe for employees and visitors.
• Develop and enforce safety procedures, conduct safety training and ensure the proper use of personal protective equipment (PPE).

Project Management

• Manage and oversee maintenance and repair projects ensuring they are completed on time and within budget.
• Collaborate with and supervise external contractors for specialised repairs or renovations as needed.

Documentation and Reporting

• Keep accurate records of maintenance activities, repairs and inspections, as well as stock of maintenance supplies and equipment.
• Provide regular reports on the status of facilities, maintenance activities and any issues that require attention to management.

Emergency Response

• Be prepared to respond to emergency maintenance situations such as water leaks, power outages or safety hazards.
• Develop and implement contingency plans for emergency situations to minimise disruptions.

Collaboration and Communication

• Collaborate with various departments to ensure facilities meet operational needs and address any specific maintenance concerns.
• Communicate effectively with facility users to address their concerns and provide exceptional service.

Continuous Improvement

• Regularly assess maintenance processes and identify opportunities for improvement in efficiency and effectiveness.
• Keep abreast of industry best practices, new technologies, and trends in facilities management to enhance operations.

Education

• Grade 12

Advantageous

• Proven experience in the construction, maintenance or facilities environments.
• Qualifications in Electrical, Plumbing, HVAC, Carpentry and Construction is highly advantageous.
• Knowledge or certification in health and safety standards or similar.

Experience

• Two - Five years Hands-on experience in a similar role or in facilities maintenance, general maintenance or related fields.

Requirements

• SA Citizen or valid work permit to work in South Africa
• Willing to travel to Aurum sites in South Africa
• Willing to work overtime

Essential Requirements

• Trade licence / certification is required to perform specific duties legally i.e Plumbing, Electrical, Carpentry, Construction and HVAC.
• Proven experience and references in the relevant trade.
• Proven experience in a construction, medical, commercial or industrial environment

Personal Attributes:Attention to Detail

• Ability to notice small issues that could lead to larger problems and ensure that maintenance tasks are completed to a high standard.

Problem-Solving Skills

• Capable of diagnosing problems quickly and developing effective solutions to maintenance issues.

Dependability

• Consistently meets deadlines and commitments ensuring that maintenance tasks are performed when needed.

Adaptability

• Willingness to adjust to changing priorities, tasks and schedules as the needs of the facility evolve.

Strong Work Ethic

• Takes pride in workmanship and is dedicated to maintaining high standards in all tasks.

Communication Skills

• Ability to communicate clearly and effectively with colleagues, supervisors and facility users to address concerns and provide updates.

Team Player

• Works well with others supporting team efforts and fostering a positive work environment.

Safety-Conscious

• Understands the importance of safety in the workplace and adheres to safety guidelines to protect oneself and others.

Customer Service Orientation

• Focused on meeting the needs of facility users and providing excellent service to enhance their experience.

Initiative

• Takes the initiative to identify maintenance needs without waiting for direction demonstrating leadership in the maintenance role.

Organisational Skills

• Effectively prioritises tasks and manages time to ensure that all maintenance activities are completed efficiently.

Physical Stamina and Dexterity

• Maintains good physical health and stamina to handle the demands of manual labour involved in maintenance tasks.

Integrity

• Acts with honesty and integrity in all dealings ensuring transparency in reporting and maintenance practices.

Please Note:Kindly provide current and relevant references for background checksThese appointments are subject to the preferred candidates obtaining the necessary security clearance, reference checking and competency assessment. We embrace employment equity and are committed to achievement of fair and equal representation of our workforce. Preference will be given to internal applicants and candidates from previously disadvantaged backgrounds.Aurum welcomes applications from all persons with disabilitiesWhilst all applications will be carefully considered, only short-listed applicants will be interviewed. If you do not hear from us within 21 days of the closing date, this will mean that your application has been unsuccessful. All interviewed applicants will receive feedback as part of our continued drive towards people development.Closing date: 23 October 2024

The Aurum Institute