Job Description

Listing reference:

track_001345

Listing status:

Online

Apply by:

27 February 2025
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Position summary

Industry:

IT & Internet

Job category:

General Management

Location:

Randburg

Contract:

Permanent

Remuneration:

Market Related

EE position:

Yes
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Introduction

Tracker requires the services of a Facilities Manager to manage, co-ordinate and engage in the planning, management and monitoring of all aspects related to the management of the Tracker facilities portfolio and the inspection of work to ensure that quality standards are maintained or improved. To ensure strong customer relationships are built with the Tracker stakeholders and expectations are met and managed whilst complying with all internal policies and procedures or instructions from higher authorities.
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Job description

Preventative Maintenance

Ensure maximum, efficient operation of facilities and equipment, as well as the care of all buildings, grounds and support equipment, through the
direction of technical support staff made up of supervisors, technicians, custodians and the purchase of necessary outside technical and non-technical

support services.
Recommend equipment modification for upgrades as and when required to ensure a smooth flow of service delivery. Develop and maintain preventative maintenance programs. Enforce all relevant safety and housekeeping practices. Lead and manage a facilities team in all aspects of site facilities management. Plan and oversee all relevant Facilities projects within timescales and budgets. Plan, co-ordinate and manage facilities resources and operations as required. Continuously seek out opportunities to implement cost savings across the department. Implement an effective planned preventive maintenance program and manage it to ensure the buildings and equipment is maintained at an optimal
operational level.
Manage proactive, reactive, and scheduled maintenance of Tracker buildings as per approved standard operating procedures (SOPs). Collaborate with other relevant stakeholders to manage the office hygiene and wellness support. Manage monthly utility payments inclusive of other building related expenses on behalf of Tracker timeously. Manage Tracker properties and ensure that the service meets the business requirements. Assist and monitor installation projects. Manage and supervise maintenance employees to ensure optimal performance and compliance with all policies and procedures. Manage and prepare back-up information for operational reports. Assist the Tracker Regional Managers as needed on aspect of facilities management. Proactively ensure strict compliance with all health and safety requirement s as related to the Tracker facilities. Implement measures to proactively support Tracker's 24/7 data center, control room and customer support.

Service Level Agreement Management

Collaborate with procurement to source the best value for services and consumables.
Implement and tightly manage all relevant service level agreements to ensure satisfactory service delivery by service providers.
Manage and monitor all contracted services and vendor suppliers, obtain quotations and prepare work orders. Manage the lease agreements of the Tracker branch office rentals in the major centres within South Africa. Negotiate and manage contracts with suppliers to ensure optimal delivery in line with the service expectations of business. Ensure cost-effective and reliable service from vendors, taking corrective action where required

Budget Improvement

Perform constant negotiating with suppliers and partners (of products and services) for acceptable pricing. Collaborate with all key stakeholders in the event of managing shared budgets across departments. Responsible for determining relevant best practices to create efficiencies in every process. Compile and manage the expense portion of the annual budget.

Financial Management

Participate in developing Facilities management initiatives and optimisation strategies to drive performance and cost containment. Participate in preparing annual OPEX and CAPEX budgets on behalf of the division for Executive review. Manage and control the department's relevant cost centres to ensure alignment to the organisation's revenue and efficiency objectives. Develop best practices to achieve the larger Operational financial goals. Demonstrate a keen commercial understanding of the strategic financial objectives of Tracker and advise senior leaders accordingly on financial matters related to Facilities Management initiatives. Responsible for ensuring that monthly expenses are managed, and excessive costs are investigated. Responsible for overseeing accountability for wastage, theft and non-compliance. Responsible for overseeing that all relevant company assets are managed and maintained to the company's standards.

People Management

Responsible for empowering staff coupled with creating appropriate accountability expectations and performance management initiatives. Manage with authenticity and integrity. Responsible for overseeing relevant employee recruitment, performance evaluation, promotion, retention and termination activities. Analyse shortfalls and arrange training to improve technical skills where required. Ensure that employee grievances are addressed and build a positive working environment for employees. Responsible for overseeing that all staff follow department policies and procedures. Responsible for development of best practices and oversee that staff adhere to achieve department goals. Responsible for overseeing the process of attracting and retaining talent for the department.

Stakeholder Management and Influence

Manage strategic partnership level relationships directly to ensure mutually beneficial working conditions across Tracker's internal and external Sales functions and partners. Ensure the creation and maintenance of mutually beneficial relationships with all relevant external stakeholders by ensuring that all partner obligations are met, and expectations exceeded. Build and sustain successful relationships with senior level representatives of relevant partners in the interest of maximizing growth opportunities for Tracker. Influence effectively on all levels of leadership to ensure that all relevant support departments are contributing optimally to the realisation of the sales campaigns strategic objectives. Ensure effective cross-functional Tracker relationships through sharing of relevant information to assist all departments in the achievement of their strategic objectives. Implement and maintain relevant processes to measure customer satisfaction with all Facilities related services provided and ensure improvements are implemented where needed.

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Minimum requirements

Technical Degree in one of the following disciplines: Mechanical Engineering, Electrical Engineering, or Industrial Engineering. NQF 7. 5 Years' experience in Facilities on Management level. 8 Years experience in Facilities, of which 3 years must include experience at a management level with sufficient exposure in maintenance planning and scheduling as well as stock control management. Experience and understanding of green building management will be an advantage

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Benefits

Medical Aid
Pension Fund