Job Description

Responsibilities

• Responsible for overall Restaurant Management
• Effective deployment of labour, assets and manage production costs
• Meet and exceeding of customer expectations
• Develop and train staff, as well as recognize and reward superior performance
• Monitoring of food, packaging and labour costs so as to meet established targets
• Ensure that all restaurant resources and equipment are at the correct levels to meet the different volumes of business
• Ensure correct cash handling and restaurant banking procedures are maintained
• Ensure correct level of supplies are ordered, deliveries are checked and that stock levels are monitored on a daily and weekly basis
• Perform daily, weekly and monthly stock check
• Assist with IT problems experienced with Micros/GAAP POS
• Prepare weekly labour schedules in advance to ensure all shifts are properly staffed
• Ensure that all new staff receive a comprehensive induction and are correctly trained
• Coach and support all staff and ensure that they are fully trained and on job training is effective
• Provide development for staff and to ensure that succession planning is carried out
• Ensure that Policies and Procedures are followed to minimize employee relations issues within the restaurant
• Complete recruitment and termination payroll change documentation
• Coordinate, hold and record monthly staff meetings
• Ensure that all daily, weekly and monthly administration is completed accurately
• Ensure that standards are in accordance with HACCP
• Local Store Marketing activities as authorized by the Regional Manager
• Monitor local competitor activity and any local activities that might affect the volume of business
• Implementation of in-store promotions ensuring that all staff is fully briefed in advance of promotions
• Administer progressive discipline as needed

• Grade 12 / Matric
• 4 - 5 years Senior Fast Food Restaurant Manager experience preferably:- KFC, Hungry Lion, Chicken Licken or similar Fast Food store experience
• Micros/GAAP POS - 4 years experience
• MS Office (Word, Excel and Outlook/e-mail)
• Salary is dependent on skill set and operational experience
• SA Citizens only

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