:Take full responsibility for management and administration of the FICA process.Review FICA requests, FICA related workflows, respond to FICA queries and maintain FICA reports.Engage with clients on credit applications, approvals or payouts.Provide full administrative support to the operations team.Attend to clients complains and enquiries.Qualification and Skills:Numerical competency+2 years' experience in AdministrationFICA Administration experienceAdministration qualificationMultitasking skills without losing effectiveness.Administrative reporting skills
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