Job Description

Minimum Requirements:

• Minimum 5 years experience as a Guide
• Grade 12 certificate
• 4 x 4 Driving experience
• PDP Licence
• FGASA Level 1 Certificate
• Tertiary qualification in natural sciences would be an advantage
• Computer literate
• First Aid Level 1/Wilderness First Aid level 1
• Registered Tour Guide with NDT

Job Responsibilities:

• To ensure each guest has a great wildlife experience by enlightening them to the diverse fauna and flora of the reserve
• Open communication with Lodge Managers regarding all guest movements, needs, concerns, likes and dislikes
• Always maintain a positive outlook on the country and the world that we live in
• - Involvement in research projects and reserve conservation projects and activities
• Ensures the highest quality of game experience for the guests.
• Always show an exceptional appreciation and sensitivity to the environment. Ensures that guest, staff and animal safety is always a priority.
• - Communicate with Front of House staff to ensure the best possible experience for guests.
• - Conscientious maintenance and care of vehicles and related equipment.
• - Carry out administration duties timeously and effectively.
• - Undertake a process of continuous education of self and other members of staff.
• - Achieve service excellence though teamwork
• - Be an active, contributing member of the guiding team
• - Be willing, in certain cases, to put in extra work to ensure best possible guest experience and to assist the teams
• - Ability to promote conservation and environmental protection
• - Ongoing self-growth and development to enhance & expand your guiding skills
• - Assist in ensuring trails are accessible and safe by conduction inspections
• Assist with administrative work in the lodge

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