Job Description

Job Summary Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are currently seeking a proactive and skilled individual to join our team as a Field Operations member. If you thrive in a fast-paced environment, enjoy working outdoors, and have a passion for delivering exceptional service, we encourage you to apply. What youll do: Servicing clients needs: System Support - Monitor certain application systems and networks to ensure they function efficiently. Deliver a high standard of work. Implement our knowledge to the problem. Work together as a team to overcome the issue. Operational responsibilities: Implement and install production and non-production hardware and services within the data center. Network Installations. Break Fix installations. Using an asset management tool (Nlyte) to maintain and plan data center space. Supervising and coordinating a team of external 3rd party contractors. Respond to planned maintenance activities for plant and equipment Ensure that all subcontractors response and rectification times are met, and repairs are undertaken diligently, with due care, and without undue delay. Ensure a safe working environment. Constant communication with Management. Report and initiate actions to fix problems. Liaise with other support teams to ensure uptime maximization and delivery of high-quality services. Report items that require further work to the Manager. Mechanical Electrical infrastructure: Ensure the environmental system is up to date and functioning correctly. Responsible for daily checks of the environmental system and plant so that they work at optimum efficiency. Oversee mechanical and infrastructure maintenance and upgrades. Planned preventative maintenance: Assist with scheduled and preventative system maintenance to ensure computer systems/ networks are in good working order. Apply a high standard of work. Provide feedback to the Manager on how work is progressing. Discuss and implement new methods on how to improve work. Work together as a team. Record and log our actions. Documentation: Update processes, procedures, and knowledge base documentation. Implement policies to ensure work operations are carried out in an efficient and timely manner. Your Expertise: Min: General business operations Ideal: Building maintenance knowledge. Understanding the importance of rules and regulations within the data centre environment. Understanding risk control. Fault finding and critical assessment of services. Broad understanding of Information technology within the data centres. Solid understanding of data centre services and infrastructure. Planning and managing data centre activities (installs, moves, and changes). Managing the subcontractors within the data centre space. 2 years experience within a Capitec IT environment. Proven experience in the Data Centre environment. Qualifications Required: Grade 12 A+ N+ Soft Skills Other information applicable to the opportunity: Fixed Term Contractxc3x82 Location: Cape Town Work environment: Onsite (open plan office) Physical Demands: Sitting, Bending Travel: Own vehicle essential with a valid drivers license Why work for us? At iOCO, we believe anything is possible with modern technologyxc3x82 we are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies.xc2xaf Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft.xc2xaf By joining IOCO you will have an open invitation, axc3x82 place where you will be able to connect and learn from your peers by sharing ideas, experiences, practices, and solutions.xc2xaf Wexc3x82 encouragexc3x82 diversity and work culture; and S etting U up for S uccess! #SuuS xc3x82IOCORecruiter

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