Job Description

Join a team recognized for leadership, innovation and diversityThe Future Is What We Make It.When you join Honeywell, you become a member of our Global team of thinkers, innovators, dreamers and doers who make the things that make the future.By changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.Make the Best You.Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.Join us and Make an Impact.The Purpose of the RoleHoneywell is seeking an experienced Field Service Engineer I to join our team. This position plays a crucial role in the installation, maintenance, and troubleshooting of complex systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently as well as part of a team.Key Responsibilities

• Maintain Honeywell systems on the customer site in accordance with the Service Level Agreement (SLA).
• Provide ongoing support for Honeywell systems installed at the customer site.
• Perform scheduled maintenance and ad-hoc work on Honeywell TPS and Experion hardware, including CRO/PHD APP nodes, Experion Servers, and Workstations, following procedures and schedules.
• Complete monthly preventative system maintenance checklists for TPS on time.
• Prepare monthly KPI reports using Excel, Word, and PowerPoint.
• Troubleshoot and analyze issues under both normal and abnormal conditions.
• Assist the Advanced Solutions group with engineering tasks and projects.
• Support various functions in the CCII process domain.
• Ensure regular updates of antivirus software across all Honeywell EPKS systems.
• Perform standby duties and respond to callouts as required by procedure.
• Create and maintain backups for servers and workstations.
• Collaborate with Honeywell's Global Technical Team to implement solutions for the installed base where applicable.

YOU MUST HAVE

• Diploma in Computer Science, IT or related field.
• Windows qualification to relevant operating systems will be an added advantage.
• Minimum of 5 years of experience in a similar role.
• Extensive knowledge of system installation, configuration, and maintenance.
• Understanding of electrical and mechanical systems where Honeywell technology is installed will be an added advantage.
• Proficiency in using diagnostic tools and software.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Certifications such as CompTIA A+, Network+ will be an added advantage.
• Honeywell CEAT certification i.e. TPS and or Networking will be an added advantage.

WE VALUE

• Technical expertise in system hardware and software.
• Familiarity with Honeywell products and systems is a plus.
• Ability to read and interpret technical manuals and schematics.
• Strong attention to detail and organizational skills.
• Proficient in using Microsoft Office Suite and other relevant software.

Our offer

• A culture that fosters inclusion, diversity, and innovation in an international work environment
• Market specific training and ongoing personal development.
• Experienced leaders to support your professional development

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!#TheFutureIsWhatWeMakeIt
#LI-HybridAdditional Information

• Category: Customer Experience
• Location: Sasol Secunda Synfuels Road, Secunda, MP 2011 ZAF
• Nonexempt

Customer Experience (GLOBAL)

Honeywell