Job Description

Job description

JOB PURPOSE
The position requires one to have technical proficiency of all industry related hardware. Extended working hours and long-distance traveling are fundamental requirements.
KEY RESPONSIBILITIES
Job Specifications include but are not limited to:
INCIDENT RESOLUTION & IMPLEMENTATION

Conform to Contractual SLA requirements Adherence to the Incident Management Process Flow as specified by Stowe internal Policies Accurate completion of worksheets, checklists and project documentation Diagnose, Fault-Find and Problem Solving Product Support Hardware Support Staging of Project equipment Conformance to implementation standards Understand HSSE and PPE requirements Safety File upkeep
ADMINISTRATION & TOOLS MANAGEMENT

Adherence to time lines and accuracy as defined by Stowe internal Policies and procedures Boot Stock Management Weekly Vehicle inspections Hardware Tools
o Tools, condition
o Cell phone & Tablet

Software Tools
o Laptops, Antivirus, Legal Software etc.
o Stowe Images, availability
o Utility Software, availability
POLICIES AND PROCEDURES

Understanding and implementation of Stowe policies and procedures.
Additional Tasks that may be given at management's discretion
SKILLS/COMPETENCIES

Customer and Interpersonal relations Written and Verbal Communication skills Technical and troubleshooting skills Ability to work under pressure Time Management
MINIMUM REQUIREMENTS

Grade 12 Qualification A+ and N+ (CompTIA) Certification or NQF 5 equivalent At least 1 year IT industry experience Driver's License Passport
Job Type: Permanent

Pay: R9000,00 - R10000,00 per month

Work Location: In person