Field Services Technician
Kathu, Northern Cape, South Africa
Job Description
Field Services Technician
Description
We are looking for a talented FIELD SERVICES TECHNICIAN to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in NOTHERN CAPE, SOUTH AFRICA .
In this role, you will make an impact in the following ways:
- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
- Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.
- Performs preventative maintenance activities as per documented schedules and standards on engine/power generating set and related components in the field.
- Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
To be successful in this role you will need the following:
- Apprentice Trained Engine Technician (preferred).
- Vocational engineering level II & III certification/engineering diploma/engineering degree from relevant technical institution/university.
- 3 - 5 years field service work and customer experience with a valid local driving license.
- Intermediate level knowledge of and/or experience with engine/generator products.
Primary Location South Africa-Northern Cape-Kuruman-South Africa, Kathu, DBU - Sishen Mine
Job Type Shop
Recruitment Job Type Technician
Job Posting Mar 8, 2024, 9:15:06 AM
Unposting Date Ongoing
Organization Distribution Business
Role Category Hybrid - Potential for Partial Remote
Relocation Package Ineligible
Req ID: 2400022O
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Job Detail
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Job IdJD1299995
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKathu, Northern Cape, South Africa
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EducationNot mentioned