Field Support Engineer

Rosebank, Johannesburg, South Africa

Job Description


Closing Date: 2025-03-28Job Type: ContractJob Level: SkilledExperience: Between 3 - 5 YearsEE/AA: NoSummaryWe are looking for an experienced Field Support Engineer with at least 3 years experience servicing clients in the field.This is a Contract position until December with possibility of extensionYou will be based in Rosebank and will require a drivers license and your own vehicleDescription

  • Diagnose and troubleshoot technical issues, including account setup and network configuration.
  • AD user creation, Deleting of user account on AD Assign License for O365 and other applications.
  • Talk clients through a series of actions, either via phone, email or chat, until theyxe2x80x99ve solved a technical issue with Third-Party Companies.
  • Assigned Groups and give permissions to shared drives.
  • Assist with BitLocker encryption and Token reset.
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).
  • Deployment of Window through server and Setup of laptop, cell phone and desktop.
  • Setup of mobile phones (Intune Company portal)
  • Document technical knowledge in the form of notes and manuals.
  • Troubleshoot network issues (Wi-Fi, Switching, ICE, IP conflicts etc.)
  • Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for software solutions/vendors/brands.
  • Printer support and setup.
  • MS O365 Support and basic company software support.
Minimum Requirements
  • Network Infrastructure
  • Desktop Support
  • Network Design
  • Servers, Routers, Switches
  • Cables
  • LAN, WAN, WLAN,
  • WiFi networks
  • SD-WAN
  • Firewall technologies
  • Network security principles
  • ITIL
  • Active Directory
  • MS O365
  • Configurations
  • Troubleshooting

Mediro ICT Recruitment

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Job Detail

  • Job Id
    JD1407478
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Rosebank, Johannesburg, South Africa
  • Education
    Not mentioned