Job Description

Responsibilities:

• Achievexc3x82 high levelsxc3x82 of customer satisfaction through excellence in production editing, proofreading, and publishing quality manuscripts to the public and other departments.
• Facilitate staff recruitment, selecting, orienting, communicating job expectations, training employees, and developing personal growth opportunities for career development.
• Accomplish staff job results by coaching,xc3x82 counselling, and disciplining employees.
• Plan, monitor, appraise job results,xc3x82 providexc3x82 constructive feedback, and implement prevention strategies.
• Demonstrate a team culture and interdisciplinary atmosphere of trust where contributions are valued, and consensus is fostered.
• Accomplish departmentxc3x82 objectivesxc3x82 byxc3x82 determiningxc3x82 staffing levels, supervising team members, assigning workload, and organizing and monitoring manuscript processes.
• Implement and enforce systems, policies, and procedures and implement corrective actions.
• Maintain a safe and healthy work environment byxc3x82 establishingxc3x82 and enforcing organization standards and adhering to regulations.
• Complete operations by developing schedules,xc3x82 assigning,xc3x82 andxc3x82 monitoringxc3x82 work, gathering resources, implementing productivity standards, resolving operations problems,xc3x82 maintainingxc3x82 reference manuals, and implementing new procedures.
• Control budget informationxc3x82 allocatedxc3x82 to the team, including staffing, equipment, and software, and implement corrective actions.
• Providexc3x82 quality service by enforcing quality and customer service standards.
• Interface with customers to answer questions or solve problems.
• Maintain manuscript records, document necessary information, andxc3x82 utilizexc3x82 reports to project manuscript statuses.
• Identifyxc3x82 areas of improvement andxc3x82 establishxc3x82 innovative or adjust existing work procedures and practices.
• Proofread manuscripts for spelling, grammar, punctuation, syntax, usage, consistency, and voice, inspect and cross-check references and data, and implement corrective actions to ensure consistency in manuscript output.
• Confer and coordinate activities with other departments.
• Contribute to team effort by accomplishing related results as needed.

Requirements:SUPERVISORY SKILLS:xc3x82

• Proven work experience as a supervisor or relevant role.xc3xa2xc2x80xc2xaf
• Proficient in spelling, punctuation, grammar, and other English-language skills.
• Accuracy and attention to detail.
• Proven ability to direct and coordinate operations.xc3xa2xc2x80xc2xaf
• Highly effective supervisory skills and techniques.xc3xa2xc2x80xc2xaf
• Ability to input, retrieve and analyse data.xc3xa2xc2x80xc2xaf
• Familiarity with company policies and legal guidelines of the field.xc3xa2xc2x80xc2xaf
• Excellent communication and interpersonal skills.xc3xa2xc2x80xc2xaf
• Strong organisational, time management and leadership skills.xc3xa2xc2x80xc2xaf
• Ability to manage and prioritise multiple projects in a fast-paced environment.
• Ability to work well under pressure.xc3xa2xc2x80xc2xaf

TECHNOLOGY SKILLS:xc3x82

• Database user interface and query software
• Project management softwarexc3xa2xc2x80xc2xaf
• Enterprise resource planning ERP software or CRM Software
• Microsoft Office

xc3x82
MINIMUM REQUIREMENTS:xc3x82

• 5+ years of experience in publishing, with previous supervisory experience.
• 1+ years proofreading experience.
• Certificate, Diploma or Degree in journalism, communication, logistics, supply chain management, business administration or relevant field.xc3xa2xc2x80xc2xaf

xc3x82
ADDED ADVANTAGES AND PREFERENCES:xc3x82

• Familiarity with HTML, XML andxc3x82 ePUBs.xc3xa2xc2x80xc2xaf(Familiarity with publishing software and technology).
• Good language skills in official South African languages would bexc3x82 advantageous: Afrikaans, isiZulu, isiXhosa, Sesotho, Sepedi, and Setswana.xc3xa2xc2x80xc2xaf
• A valid driverxc3xa2xc2x80xc2x99s license.xc3xa2xc2x80xc2xaf

xc3x82
To apply, please send your CV with your salary expectations to
xc3x82
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
xc3x82
Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.

Careers24