Job Description

Finance Administrator Tracing ULUNDI Admin and Office Management
Ulundi, Zululand - KwaZulu NatalTracing Finance AdministratorUlundi12 Month fixed term contractR255 450paRef: FA/Tracing/Ulundi/2024/06-01TPurpose:One contract position for Finance Administrator: Tracing at Unclaimed Benefits and Tracing: Finance Section is available at the Government Pensions Administration Agency based in Ulundi. The purpose of the post is to provide administrative assistance in the tracing of beneficiaries to enable the processing of unclaimed and unpaid benefits for GPAA.Key performance areas:The incumbent of this position will be responsible for a wide variety of financial administrative tasks which includes the following, but not limited to:

• Trace beneficiaries:

• Find contact details on ITC and other platforms in order to identify candidates for unclaimed benefits
• Contact potential candidates, confirming their personal particulars, in order to validate their status as beneficiaries
• Rectify errors by updating the system with the correct information provided by the clients.
• Send unclaimed benefit cases successfully traced to Pretoria Head Office for re-issue.
• Prepare cases for processing:

• Provide administrative support by collating the documentation required to process cases not traced to unclaimed benefits;
• Check the system against documentation provided in order to avoid issues with processing;
• Send death benefit form to client in accordance with benefit to which he/she is entitled;
• Capture accurate information onto database with respect to beneficiaries eligible for re-issues based on documentation provided.
• Verify cases:

• Perform data integrity checks, following standard processes;
• Generate weekly and monthly unclaimed benefit reports, reflecting the status of cases for the attention of the Assistant Manager and the Outbound Call Centre Agent.

Competencies, Knowledge, and Skills:

• Knowledge of PFMA
• Knowledge of Public Service Act (PSA)
• Integrity
• Analytical skills
• Customer orientation
• Ability to prioritize
• Time management skills
• Effective communication skills (written and verbal)
• Ability to work in a team
• Problem solving skills
• Deadline driven

Minimum requirements:

• An appropriate three-year tertiary qualification/degree/national diploma (at least 360 credits) (Finance related) with 18 months proven experience in accounting/financial management of which at least 6 months should be in Tracing, Debtors or debt collection OR
• A Senior Certificate/Grade 12 coupled with three years appropriate proven experience in accounting/financial management field of which 6 months should be in Tracing, Debtors or debt collection.
• Computer literacy that would include a good working knowledge of Microsoft Office products, especially Microsoft Excel and Word.
• Geographical knowledge of the area applying for is essential
• Proficiency in English is a requirement and the ability to speak any of the other official languages in the province (applying for) will be essential (isiZulu)
• The applications of individuals currently residing in the geographical area (town/city) of KZN Province applying for, may receive preference (note that proof of residence may be requested when shortlisted)
• A Valid drivers license will be an added advantage

Closing date: 3 July 2024 before 12h00 noonNo late applications will be acceptedShould you not hear from us within 14 days of the closing date, please consider your application unsuccessfulApply for this Job

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