Job Description

Finance Business partners are accountants who work alongside different business departments, responsible for providing financial information, tools, analysis and insight to executives, challenging their thinking, helping them make more informed decisions and driving business strategy. Their role is to provide 'real time' support and analysis, to be a trusted adviser and to add value that will assist in decision making.Job title: Finance Manager:This role will report directly to the Head of Finance and have a functional reporting relationship with the respective UK Finance Director and wider finance team.Will be responsible for the month-end closure, accounting (IFRS), controls, contract lifetime reviews, review pricing model, analysis reconciliation and producing reports for review by senior management. This role will have significant business partnering requirements, with day-to-day verbal and written communication with both the finance team, and wider business organization to include Sales and Operational Business Unit leads.The role will support in finalizing BU financial information prior to submission to Senior Leadership team.Professional Know-howAcademic:

• CA(SA)

Experience:

• years' experience in analysis, accounting & management reporting role

Working RelationshipsInternal:

• Internal Stakeholders
• Business lines, functions
• Senior management team
• Group Finance team
• Client Partner

External:

• End Client (wherever required)
• Auditors
• Business FDs
• Group stakeholders

Primary Responsibilities

• Lead, guide, motivate a team of Finance Managers to carry out business finance roles and responsibilities
• Business Partnering with Sales and Operational leads in the Business. This will involve significant daily interaction with colleagues to provide accurate forecasting as well as understanding the key financial implications of the actions of the business.
• Produce accurate forecasts of costs and benefits.
• Review reported performance against targets and ensure that the key drivers of variances are explained.
• Ensure revenue invoices are in line with contract and resolve queries.
• Review forecast against Business Plan and previous forecast targets and ensure key drivers of variances are explained. Hold monthly meetings with the business and verbally explain the variances.
• Support onshore with management information and finance decision support as part of their growth plans.
• Support 100% cost recovery through utilisation, cost control, FTE mix and management of the chargeable rate card.
• Produce accurate and timely monthly reporting. Ensure accurate representation of the P&L, post all required ledger entries along with reconciliations of all Working capital, WIP, DI, Accruals and Prepayments, and maintain cash flow reconciliations.
• Deliver monthly scheduled and ad-hoc reporting to tight deadlines.
• Provide pricing and business case support as required.
• Assist the onshore finance team in streamlining existing processes and designing new reports and processes where necessary. Be proactive in the providing feedback and the delivery of ideas to develop and improve solutions.
• Lead in calls with the onshore stakeholders, liaising with internal / external auditors during annual / half yearly closures.
• Maintain confidentiality and observe data protection guidelines.
• Lead and train team members on various tasks and oversight of their responsibilities
• Consolidation of reports for delivery/country lead.
• People management of FMs
• Manage any escalation from HOF
• Resilience for FM
• Work closely with HOF business building and reporting key cost parameters as expected by stakeholders in delivery eg per agent, cost to serve , cost per transaction etc.

Key Result AreasEssential:

• Excellent oral and written communication skills
• Accuracy in interpretation and analysis of data
• Accuracy and timeliness in accounting, reporting and other deliverables
• Identify and implement improvements within internal processes
• Excellent knowledge of MS Excel (VLOOKUP, SUMIF, COUNTIF, text manipulation, data validation, etc.) and MS Office applications
• Financial planning and analysis (FP&A)

Desirable:

• Experience of working for/ with project or professional service-based organizations
• Experience in SAP
• Knowledge & working experience of other reporting tools

About UsCapita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.Were here to help get you to your future whether its to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, theres no better place to be.Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all.Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa.Whats in it for you?

• Competitive Basic salary
• Medical Aid
• Provident fund, Group life, funeral and disability benefit
• Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication.
• Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration.
• Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes.
• Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate.
• International Exposure: We provide opportunities for international exposure, broadening our employees horizons and experiences.
• Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential.

What we hope youll do nextChoose Apply now to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience.What will happen next?

• Your application will be reviewed.
• If your application is successful, you will be invited to an interview with a member of the recruitment team.

IMPORTANTThe shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business EE targets and goals.Attach your most recent CV indicative of the criteria as advertised.Location: Cape Town, South AfricaTime Type: Full timeContract Type: Permanent

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