Job Description

Job Summary

FINANCE SYSTEM SUPPORT ANALYST - Northern Suburbs, Cape Town, Western Cape

Highly Competitive Package on Offer with Benefits and Lucrative Bonus Structure!

Our Client, an astute Global Retailer is currently expanding their Centre of Excellence team in CT!

One would describe you as being a highly ambitious and motivated professional who has strong financial acumen together with solid business systems insights. You are a highly effective communicator and problem solver who is tech savvy, innovative and decisive!

Main Purpose of the Role:

To ensure stability and service delivery of the SAP finance production system. Working closely with business to ensure stability of the systems environment and analysing and resolving issues that may arise.

Providing first and second line support for the following areas: Invoice to Cash, Accounts Payable, Record to Report, Projects and Fixed Assets and Real Estate. Responsible for upskilling users and transferring knowledge.

Key Responsibilities:

• Support the finance systems business processes and integrations into SAP ERP
• Develop a deep understanding of the Companies financial systems and processes,
• Proactively investigate and resolve complex financial system discrepancies, delivering exceptional service to all stakeholders
• Support invoice automation solutions, with OCR technology
• Ensure optimal performance and stability of finance solutions

Incident Management - Business Process, Integration & Reconciliation

• Problem solving and root cause analysis to identify suitable solutions to resolve the incidents
• Providing timely responses to queries
• Report any errors and issues to the key stakeholders related to finance applications
• System integration and data reconciliation queries support and investigations
• Troubleshoot integration issues, trace the root cause, and identify improvements
• Support the finance reconciliation solutions (Alteryx)
• Ensure that business and system requirements for small enhancements are adequately met and implemented through working closely with users at all levels

Conduct System Maintenance, Security and UAT

• Develop effective and efficient test plans
• Conduct the user acceptance testing and identify errors within the system
• Assist with reviewing the risk and impact of testing defects
• Assist super users in testing
• Work with the business to ensure readiness for the upgrades

System Support and Training

• Support of financial systems users on the current business processes
• Develop and maintain the user guides and manuals (Standard Operating Procedures)
• Assist with change management relating to new systems or processes or changes to systems or processes.
• Management and maintenance of user access

Stakeholder Engagement & Communication

• Collaboration with internal stakeholders to provide solutions to problems
• Maintain effective relationships with stakeholders
• Provide feedback on progress

Qualification and Experience required:

• Finance / Accounting Degree (CA / CIMA / BSc in Accounting OR Related Business Accounting Degree)
• SAP experience is desirable and / or ERP experience is essential!
• Minimum 3 - 5 years functional experience in Finance Information Systems

Proven skills needed:

• In depth understanding of financial systems and integration of transactions
• Understanding systems maintenance
• Analytical skills
• Deadlines and results driven
• Ability to work under pressure
• Problem solving abilities
• Strong communication skills both verbal and in presentations

Behaviours

• Business Insight - applies market and business insights in order to drive organisational objectives
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Financial Acumen - understands and applies financial concepts and principles to make informed financial decisions
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

To apply for this role, please forward an updated and detailed copy of your CV to Andrea Jones: and Lameez:

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