Finance Systems Support Lead
Job Description
Team Leadership: Coordinate and lead the Finance Systems Support Analysts to ensure exceptional global support deliveryPerformance Reporting: Maintain transparency and accountability with regular updates on case flow and performance metricsIncident Management: Efficiently handle user calls to uphold operational efficiency and user satisfactionCustomer Relationship Management: Manage user expectations professionally to foster positive customer experiencesProcess Improvement: Drive continuous improvement initiatives to elevate service quality and operational efficiency of financial systemsSkills & Experience:
Minimum 4 years of experience supporting Oracle Netsuite systems
Proven ability to support and train users on system functionalities effectivelyQualification:
Degree or Diploma in IT or related fieldContact ANNEKE JANSEN on or , quoting the Ref: CTI003812Connect with us on and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town.Let us assist you with your IT careers. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer jobs.
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Job Detail
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Job IdJD1332373
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned