Financing Consultant Digital Channels (centurion Contact Centre)
Gauteng, South Africa
Job Description
Job Purpose:To establish and maintain customer/member and business relationships, render banking-related support services to them and sell loans and value-added products related to loans. The fulfilment of inbound/outbound calls to members in order to promote and sell loans and maintain relationships.Outputs and Responsibilities:
- Sale of secured and unsecured loans and related products
- Processing and finalization of loan applications
- Conclude loan application in line with member needs
- Efficient and effective customer service delivery
- Cross selling of other iMasFinance products
- Liaise with members and employer groups
- Credit applications
- Credit agreements
- Matric with Mathematics and/or Accounting
- Banking or Financial Services Accredited Certificate / Qualification
- Comply with FSCA requirements
- Drivers License (Code 08) passed for manual transmitted vehicle (not automatic)
- 2 years' experience within a financial industry including Loan Products
- 2 years' experience within a marketing/sales environment
- Computer experience - MS Office (working experience on Excel)
- Understands Contact Centre Technology
- Customer experience and service delivery
- Quality assurance, Sales & Marketing
- Retention processes and procedures
- Exceptional Financing knowledge
- Applicable legislation e.g. FAIS and NCA knowledge
- Financial industry and Market knowledge
- Computer literacy (MS Office)
- Communication and selling skills
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Job Detail
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Job IdJD1343695
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGauteng, South Africa
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EducationNot mentioned