Job Description

Duties/Pligte
The ability to successfully transfer knowledge and skills to the fitness team; Actively driving, motivating, and managing the fitness instructors to reach individual and team goals on a weekly and monthly basis; Ensuring that monthly shift rosters are developed and communicated to the fitness team; Managing all leave applications for the fitness team; Ensuring that all fitness instructors are suitably qualified (fitness qualification, AED/ CPR); Providing leadership and management to all staff in the gymnasium, especially in your role as Head of Department; Preparing monthly and/or weekly reports regarding new member assessments / inductions / programme prescriptions; Ensuring that effective training and development plans are in place for all fitness instructors; Actively assisting in the recruitment, selection, and placement of fitness instructors; Ensuring Standard Operating Procedures (SOP's) are developed, established, and implemented within the fitness department at the gymnasium; Completing, overseeing and managing basic fitness assessments (blood pressure, height, weight, BMI calculations, girth measurements, circumferences, and body fat percentage measurements); Advising all members on the appropriate training techniques and programme options depending on individual needs; Actively prescribing, overseeing and managing training programme prescriptions for various population groups; The ability to provide exercise alternatives where needed; Willingness and the ability to teach various exercises to music classes / floor-based exercise classes if needed; Effectively managing the fitness team's monthly remuneration budgets; Establishing an effective and positive supply chain management system with key suppliers to the gymnasium; Proactively dealing with all member queries relating to the fitness department in a timeous manner; Proactively communicating all equipment breakdowns to the maintenance department in a timeous manner; Ensuring that all customer queries, complaints and compliments are resolved timeously; Assisting the General Manager with any other ad hoc projects; Being part of the senior management team of the gymnasium as Head of Department and Manager on Duty.



Job Requirements/Pos Vereistes
Relevant qualification in sport/ health/ fitness/ group exercise is essential; The ability to successfully transfer knowledge and skills to the fitness team; Computer literate (Microsoft Windows); Excellent planning, administrative, organisational and problem-solving skills; Passion for the sports / health / fitness industry; Excellent attention to detail; Excellent written and verbal communication skills; The ability to thrive in a team within a diverse work environment; Good conflict management skills; Must be willing to work after hours and weekends.



Recommendation/Aanbeveling
Fitness industry-related experience; Previous experience in managing a diverse team will be a distinct advantage; * A qualification in management or business management will be advantageous.