A well known hospitality client is seeking a Portuguese speaking, Travel Customer Agent to join their team in Johannesburg on a permanent basis.Willing to work at the office, various shifts Monday to Sunday with 2 days' off (Support global market)Qualifications and experience:MatricNo less than 1 years' relevant experience in travel or hospitality in the call centre, international exposureFluent Portuguese and English speakingGreat track recordMarathon days' experiencePLUS if familiar with Salesforce and Versonix SeawareKey skills:ReliableCustomer orientatedProblem solverAttentive listeningAdaptablePassionateKey performance areas:Responsible for guest journey (bookings and itineraries)Able to engage with client on national and international level via various platformsDrive continuous improvement on guest journeySupport Global Sales
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