Foh Duty Manager

Hoedspruit, Limpopo, South Africa

Apply On Company Site

Job SummaryKey Responsibilities

Supervise and coordinate front-of-house staff to ensure smooth and efficient operations.
Maintain high levels of customer service, addressing guest inquiries and concerns promptly.
Train, motivate, and manage the front-of-house team to uphold service standards.
Oversee reservations, guest check-ins, and check-outs, ensuring an organized flow.
Monitor and manage stock levels, ensuring all front-of-house supplies are available.
Work closely with other departments to ensure seamless communication and service delivery.
Handle cash, card transactions, and reconciliation procedures.
Enforce health and safety protocols to ensure a secure environment for staff and guests.
Assist in managing budgets and optimizing costs for front-of-house operations.
Deal with any operational challenges, resolving issues proactively.

Requirements & Qualifications

Previous experience in a similar role within hospitality, events, or a customer-facing environment.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Ability to work under pressure and handle challenging situations.
Proficiency in booking/reservation systems and POS software.
Flexibility to work evenings, weekends, and public holidays as required.
Knowledge of health & safety regulations and best practices.

What We Offer

Bright Placements (PTY) LtdRecruiter

Job Mail

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.