Job Description

DUTIES & RESPONSIBILITIES:

• Staff Management (training, performance & appraisals, client Service, policies & procedures, SOPs)
• Development & Implementation of Food & Beverage procedures
• Equipment and Stock control
• Design, implement and manage shift schedules for staff
• Establish food & beverage budgets and financial goals
• Monitor operations and ensure compliance with health, safety and hygiene industry standards
• Accounting (cash flow, bank deposits, budget, general financial statements)
• Respond to client inquiries and/or complaints
• Develop & implement marketing strategies
• Be able to work in a remote area - shift work

CANDIDATE REQUIREMENTS:

• Minimum of 3-5 years experience in managing a fully operational F&B department in a 4- or 5-star hotel/lodge environment
• Matric is essential, a tertiary qualification will be beneficial
• Good command of the English language
• Basic financial understanding
• Advanced understanding of cost of sales & profit margins
• Working knowledge of stock controls
• Banqueting & Conferencing experience in multiple venues
• Excellent "attention to detail" awareness
• Ability to organize and run promotions and events
• Good computer skills in MS Office (Word, Excel & Outlook)
• ADVANCED knowledge of POS, Stock & PMS systems
• APEX/NEBULA & PlusPoint will be beneficial
• Ability to write weekly and monthly reports
• Excellent time management skills combined with a hands-on approach
• Reliable, Ethical, confidentiality driven, motivated, sales orientated, honest, passionate about F&B
• Ability to manage a Food & Beverage Department as a business unit
• Staff Training
• Valid RSA Drivers license & own vehicle required
• Valid RSA ID
• Well-spoken and presentable
• Be guest-centric ensuring great experiences
• Ability to drive hospitality at the Hotel to new levels
• Must be able to cope under pressure to meet guests needs
• Willingness/ability to share information and teach and inspire others
• Hands on approach to management of department

Live-in. Meals provided when on duty.*Candidate must be willing & able to travel to Graskop for interviews if requirexc3xb0xc2x9fxc2x93xc2x8dLocation: Mpumalanga, Graskop
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