Job Description

Our client in the Hospitality industry is currently looking for a Food & Beverage Director, in Cape Town, Western Cape.Responsibilities:

• Reporting to: Board of Directors and Managing Directors
• Operational Management:
• Oversee daily operations of all food and beverage outlets, including restaurants, bars, room service, and banquets.
• Ensure high standards of service quality, guest satisfaction, and compliance with health and safety regulations.
• Implement and monitor standard operating procedures (SOPs) across all F&B outlets.
• Strategic Planning:
• Develop and implement strategic plans to enhance the F&B offerings and guest experiences.
• Collaborate with the executive team to align F&B strategies with overall hotel goals.
• Identify market trends and incorporate them into the strategic planning process.
• Financial Management:
• Prepare and manage the F&B department budget, including forecasting and financial analysis.
• Monitor financial performance, implement cost control measures, and optimize revenue generation.
• Analyse financial reports to identify areas for improvement and implement corrective actions.
• Team Leadership:
• Lead, mentor, and develop the F&B team to foster a culture of excellence and continuous improvement.
• Conduct regular performance evaluations and provide ongoing training and development opportunities.
• Ensure effective communication and collaboration within the F&B team and with other departments.
• Guest Experience:
• Maintain a strong presence in the F&B outlets, engaging with guests to ensure satisfaction and gather feedback.
• Address guest complaints and resolve issues promptly and effectively.
• Develop and implement initiatives to enhance the overall guest experience.
• Supplier and Vendor Management:
• Establish and maintain relationships with suppliers and vendors to ensure high-quality products and services.
• Negotiate contracts and manage supplier agreements to achieve cost-effective procurement.

• Bachelors Degree in Hospitality Management, Culinary Arts, Business Administration, or a related field.
• Minimum of 5 years of experience in a similar role within a luxury hotel environment.
• Proven track record of successful F&B management, including operational, strategic, and financial aspects.
• Strong leadership and team-building skills.
• Excellent communication, interpersonal, and customer service skills.
• In-depth knowledge of food and beverage trends, standards, and regulations.
• Proficiency in financial analysis and budget management.
• Ability to work flexible hours, including evenings, weekends, and holidays.

• Up to R40 000 per month.

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