Job Description

Who are we?Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the three clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.What will you do?This role exists in our Sanlam Life and Savings: Forensic Services department that focuses on providing effective financial crime risk management services to all business clusters serviced. The role will entail the investigation of a broad spectrum of incidents relating to allegations and suspicions of fraud and unlawful conduct involving funeral, living benefit and death claims. The role also from time to time may entail the investigation of other financial crimes and other breaches of the Code of Ethical Conduct in accordance with professional standards.What will make you successful in this role?

• Investigation of the full spectrum of incidents (focus on death, funeral and living benefit claims) in respect of all the businesses serviced by SLS Forensic Services.
• Perform investigations (desktop as well as on the road) through proper planning, fact-finding by the gathering of information and evidence, as well as the analysis and the identification/linking thereof to transgressions.
• Compile reports and affidavits concerning irregularities, regulatory transgressions, including criminal conduct and make recommendations for further actions.
• Identification of patterns or tendencies and then make recommendations with reference to implementation of preventative measures and areas of risk.
• Testify at internal, regulatory, and criminal proceedings.
• Provide input and assistance to Prosecuting and Regulatory authorities.
• Assisting in formulating charges for the Human Resource Department to be included in charge sheet for disciplinary hearing.

Qualification and Experience

• A relevant tertiary qualification, a bachelor's degree is advantageous.
• Certification as FP(SA) from Institute of Commercial Forensic Practitioners (ICFP) and/or CFE from the Association of Certified Fraud Examiners (ACFE) will beneficial.
• Minimum of 3 years' claims fraud investigation experience in the long-term insurance industry.
• Minimum of 3 years' experience in the financial services industry, insurance exposure would be beneficial.

Knowledge and Skills

• Specific knowledge of the environment in which a long-term insurer operates, as well as knowledge of financial institutions in general.
• Sound knowledge of legislation, regulations and legal principles applicable to the financial industry (FAIS, LTIA, FICA, PRECCA, POPIA, Criminal and Civil Procedure Act etc.).
• Thorough knowledge of investigative methodology and techniques.
• Stakeholder engagement.
• Knowledge and application of digital technology and Open-Source Intelligence Tools (OSINT).
• Ability to work independently and manage multiple investigations.
• Quality, Compliance and accreditation.
• Networking - Internal and External.

Personal AttributesDecision quality - Contributing independentlyCommunicates effectively - Contributing independentlyPlans and aligns - Contributing independentlyOptimises work processes - Contributing independentlyCore CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyBuild a successful career with usWe're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.Turnaround timeThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.Closing date: 27 September 2024Our commitment to transformationThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam