Freight Forwarder Operator

Durban, KwaZulu-Natal, South Africa

Our client, a leader in the Logistics industry is seeking a Freight Forwarder Operator to join their team based in DurbanMINIMUM REQUIREMENTS

MAIN JOB FUNCTIONS

Plan and coordinate the shipment of goods via air, sea, and road transport.
Liaise with clients, shipping lines, airlines, and customs authorities to ensure smooth cargo movement.
Prepare and verify shipping documentation, including bills of lading, commercial invoices, and customs declarations.
Ensure compliance with international trade regulations, customs requirements, and Incoterms.
Track and monitor shipments, providing clients with regular updates on cargo status.
Negotiate freight rates and service contracts with carriers and suppliers.
Handle cargo insurance and claims processing when necessary.
Maintain accurate records of shipments, costs, and client communications.
Resolve any transportation or customs-related issues that may arise.
Provide excellent customer service, addressing client inquiries and concerns in a timely manner.

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