Job Description

Closing Date: 2024-11-14Job Type: PermanentJob Level: SkilledExperience: Between 1 - 3 YearsEE/AA: NoSummaryFront of House Allrounder - Luxury Safari Lodge - Kruger National Park AreaOur client, a prestigious 5-star game lodge located in the Kruger National Park area, is seeking an experienced and dynamic Front of House Allrounder. This exciting role blends guest relations with administrative responsibilities, offering a unique opportunity to work in one of South Africas most breathtaking wilderness settings. If you have a passion for luxury hospitality and the great outdoors, we want to hear from you.DescriptionAs the Front of House Allrounder, you will be the face of our clients renowned safari lodge, ensuring guests experience exceptional service from arrival to departure. Youll handle guest interactions with warmth and professionalism while managing administrative tasks that ensure seamless daily operations. This role requires a well-organized individual who thrives in a luxury setting and enjoys the challenges of multitasking.Youll work closely with the team to uphold the high standards of this 5-star establishment, contributing to the unforgettable experiences for which the lodge is known.Key Responsibilities:

• Warmly greet and assist guests, ensuring their needs are met throughout their stay
• Manage check-ins, reservations, and general guest inquiries with professionalism
• Assist with logistics such as transfers and activity scheduling
• Perform daily administrative duties, including managing emails, maintaining records, and ensuring efficient internal communication
• Collaborate with other team members to maintain the highest level of service

Minimum RequirementsRequirements:

• Fluent in English (both spoken and written)
• Grade 12 qualification (tertiary education is an advantage, but on-the-job experience is equally valued)
• Proficient in MS Office (Excel, Word, Email) and experience with a POS system
• Minimum of 2 years experience in a 5-star hospitality environment
• Strong interpersonal skills with a guest-focused approach
• Well-organized with excellent attention to detail and multitasking abilities
• 6 weeks on / 2 weeks off rotation
• Start Date: Immediate

How to Apply:
Please submit your CV along with two competency references.Note: This position operates on a rotational schedule of 6 weeks on and 2 weeks off, with accommodation provided during your working period.BenefitsR10,000 + 7.5% provident fund (based on experience)

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