Front Of House Manager
Job Description
Job Summary Front of House Manager - Luxury Lodge/Hotel Join a leading hospitality company and take charge of Front of House operations, including Reception, Guest Relations, Retail, and the Spa. Reporting to the General Manager, you will ensure smooth operations, uphold company standards, and enhance guest experiences. Key Responsibilities: Oversee daily Front of House operations, ensuring excellence in service. Act as a brand ambassador, hosting site inspections and engaging with stakeholders. Maintain and implement company standards, keeping the property competitive. Manage guest queries and complaints professionally. Lead and develop staff, ensuring effective training and performance management. Support community partnerships and promote a positive company image. Requirements: 3+ years' experience in senior Front of House Management. Hospitality Management qualification. Strong knowledge of MS Office, hospitality trends, and procurement. Proven ability to meet targets. Valid Code 08 driver's license and own transport. Apply: Send your CV to .
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Job Detail
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Job IdJD1388034
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned