Front Of House Manager

Johannesburg, Gauteng, South Africa

Job Description

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We are seeking a talented Restaurant Manager to lead our team in providing an exceptional experience at our Cocktail Lounge, Bar, and Restaurant. Responsibilities: Operational Leadership: Oversee day-to-day operations, ensuring smooth service delivery and guest satisfaction. Implement and enforce standard operating procedures to maintain efficiency and high standards. Team Management: Lead, motivate, and develop a diverse team of servers, bartenders, and support staff. Foster a positive and collaborative work environment, promoting teamwork and a strong service culture. Customer Service Excellence: Uphold and enhance the highest standards of customer service, ensuring a memorable and positive experience for every guest. Address customer feedback promptly and implement improvements as necessary. Inventory and Cost Control: Manage inventory levels, ordering, and vendor relationships to optimize costs and minimize waste. Implement cost control measures while maintaining quality and service standards. Event Coordination: Plan and execute special events, promotions, and themed nights in collaboration with the culinary and bar teams. Coordinate private events and ensure seamless execution. Financial Management: Monitor and manage financial performance, including budgeting, revenue tracking, and expense control. Analyze financial reports and implement strategies to achieve revenue and profit goals. Compliance and Licensing: Ensure compliance with all health and safety regulations, licensing requirements, and local ordinances. Uphold cleanliness and sanitation standards throughout the establishment. Qualifications: Proven experience as a Restaurant Manager in a high-end or upscale cocktail lounge, bar, or restaurant. Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team. Exceptional organizational and multitasking abilities in a fast-paced environment. A keen understanding of hospitality industry trends and customer preferences. Excellent problem-solving and decision-making skills. Education and Experience: Bachelor's degree in Hospitality Management or related field preferred. Minimum of 2 years of progressive management experience in a similar setting. VALID PASSPORT AS PLACEMENT REQUIRES RELOCATION TO DRC. ALL LIVING EXPENSES PAID AND SALARY IS TAX FREE Job Type: Permanent Pay: R35,000.00 - R40,000.00 per month Education:
  • Diploma (Required)
Experience:
  • International cuisine: 4 years (Required)
Willingness to travel:
  • 100% (Preferred)

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Job Detail

  • Job Id
    JD1291260
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned