Front Of House Manager/receptionist
Job Description
Our client is looking for a Front of House Manager / Accommodation Manager to join their team in Yzerfontein. The ideal candidate will be highly organised and customer-oriented, with strong leadership and problem-solving skills. This is an exciting opportunity to work in a dynamic hospitality environment, ensuring guests enjoy a memorable experience from check-in to check-out.Responsibilities:Oversee front desk operations to ensure efficient service and guest satisfactionHandle guest reservations, check-ins, and check-outs promptly and accuratelySupervise the cleanliness and upkeep of guest rooms, common areas, and facilitiesMaintain and enforce front office policies and proceduresRespond to guest inquiries, complaints, and requests professionally and efficientlyKeep accurate records of guest information and financial transactionsPrepare daily reports and analyse data for improvementsManage inventory of office and guest suppliesEnsure front desk area remains clean, organised, and presentableTrain and motivate housekeeping staff to maintain service excellenceRequirements:Excellent verbal and written communication skillsStrong interpersonal, leadership, and problem-solving abilitiesAbility to multitask and prioritise in a fast-paced environmentProficiency in Microsoft OfficeExperience with NightsBridge Property Management System is an advantagePositive attitude with a strong work ethic and adaptabilityHigh attention to detail and ability to handle confidential informationWillingness to work weekends, holidays, and flexible hours Benefits:
- Salary: negotiable.
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Job Detail
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Job IdJD1410855
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:R140000 - 144000 per year
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Employment StatusPermanent
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Job LocationYzerfontein, Western Cape, South Africa
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EducationNot mentioned