Job Description

Front of House Representative (JB5081)
Sandton, Johannesburg
R 8 - 10 000 basic plus commission
PermanentWe are currently looking for a dedicated and customer-focused Front of House Representative to join our team on a full-time basis. The ideal candidate will have a minimum of 2 years of retail or restaurant experience, with flexibility in work hours and a passion for delivering exceptional customer service. This role requires a friendly, outgoing personality, excellent communication skills, and the ability to work collaboratively in a team-oriented environment. If you are a motivated individual with a passion for delivering outstanding customer service and have the required qualifications and experience, we invite you to apply for this exciting opportunity.Minimum Requirements:
Minimum of 2 years of retail or restaurant experience, with the ability to work retail hours
Excellent computer literacy and proficiency in Microsoft Office applications
Strong customer service skills and knowledge of the service industry
Excellent command of the English language, both written and verbal
Friendly, diplomatic, and professional demeanour
Experience in hotel/hospitality will be beneficial
High customer service principles and practices
Excellent people skills, detail-oriented, and dedication to assisting people
Retail sales knowledge is advantageous
Detail-oriented with excellent time management and punctuality
Strong administrative, organizational, and follow-up skillsDuties and Responsibilities:
Provide excellent customer service to all guests and customers
Assist in managing day-to-day front-of-house operations
Maintain a positive and friendly attitude while interacting with customers and team members
Utilize strong leadership skills to lead by example and motivate the team
Demonstrate a thorough understanding of high customer service principles and practices
Handle retail sales responsibilities and contribute to achieving sales targets
Maintain a neat, clean, and professional appearance at all times
Collaborate with other team members to ensure a smooth and efficient workflowPlease do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.IMPORTANT: We specialize in specific niche fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields can be viewed on our website.Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
Privacy: Data processed as per Privacy Policy. By applying, you agree to data handling. We safeguard applicant info.
Candidate verification: Candidates selected by the client are verified. False info may disqualify or end employment via the client.
Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.Minimum of 2 years of retail or restaurant experience, with the ability to work retail hours
Excellent computer literacy and proficiency in Microsoft Office applications
Strong customer service skills and knowledge of the service industry
Excellent command of the English language, both written and verbal
Friendly, diplomatic, and professional demeanour
Experience in hotel/hospitality will be beneficial
High customer service principles and practices
Excellent people skills, detail-oriented, and dedication to assisting people
Retail sales knowledge is advantageous
Detail-oriented with excellent time management and punctuality
Strong administrative, organizational, and follow-up skills

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