Job Summary Front of House Representative (JB5081) Sandton R 8 - 10 000 basic plus comm Permanent Requirements: Minimum of 2 years of retail or restaurant experience, with the ability to work retail hours Excellent computer literacy and proficiency in Microsoft Office applications Strong customer service skills and knowledge of the service industry Excellent command of the English language, both written and verbal Friendly, diplomatic, and professional demeanour Experience in hotel/hospitality will be beneficial High customer service principles and practices Excellent people skills, detail-oriented, and dedication to assisting people Retail sales knowledge is advantageous Detail-oriented with excellent time management and punctuality Strong administrative, organizational, and follow-up skills Responsibilities: Provide excellent customer service to all guests and customers Assist in managing day-to-day front-of-house operations Maintain a positive and friendly attitude while interacting with customers and team members Utilize strong leadership skills to lead by example and motivate the team Demonstrate a thorough understanding of high customer service principles and practices Handle retail sales responsibilities and contribute to achieving sales targets Maintain a neat, clean, and professional appearance at all times Collaborate with other team members to ensure a smooth and efficient workflow
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