Front Office Manager Luxury Hotel Seapoint
Job Description
Closing Date: 2024-10-17Job Type: PermanentJob Level: ManagementExperience: Between 3 - 5 YearsEE/AA: NoSummaryFront Office Manager - 5* Hotel - SeapointWe are seeking an experienced and dynamic Front Office Manager to join our prestigious 5-star hotel in the heart of Cape Town's upmarket tourism location. As the Front Office Manager, you will be a key player in delivering exceptional guest experiences, overseeing the front desk operations, and ensuring seamless coordination between departments.Description- Supervise and lead the front office team to provide outstanding customer service.
- Manage check-in/check-out processes, reservations, and guest inquiries.
- Implement and maintain high standards of guest relations.
- Collaborate with other departments to ensure efficient hotel operations.
- Train, motivate, and evaluate front office staff to uphold service excellence.Minimum Requirements- Proven experience as a Front Office Manager in a luxury hotel setting.
- Strong leadership and organizational skills.
- Exceptional interpersonal and communication abilities.
- Proficient in hotel management software.
- Knowledge of local attractions, services, and amenities.
- Hospitality Management or related field.
- Minimum of 2 years of relevant experience in a managerial role.If no reply is received in 4 business days please consider your application unsuccessful, only shortlisted candidates will be contacted
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Job Detail
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Job IdJD1355762
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned