Frontline Services (fixed Term Contract)
Johannesburg, GP, ZA, South Africa
Job Description
Reception and Frontline Services
Welcome and assist visitors professionally Maintain a clean and organised reception area Ensure visitors sign in and are directed appropriately Provide refreshments for visitors when necessary Communicate estimated waiting times to visitors
Switchboard Operations
Answer and direct incoming calls efficiently Screen and transfer calls to relevant personnel Take and relay messages promptly Ensure all calls are handled courteously and professionally
Administrative Support
Maintain a log of all visitors and calls received Assist with document photocopying, scanning, and binding Distribute mail and internal documents to relevant departments Support frontline operations with general administration tasks
Operational Excellence and Compliance
Uphold the corporate image and values of Services SETA Report maintenance issues affecting reception services Ensure security procedures are followed at reception Handle basic troubleshooting of office equipment
Optimization of the Unit
Efficiency in managing incoming calls and visitor interactions Stakeholder feedback on service levels Timely and accurate dissemination of messages and documents Compliance with corporate reception and customer service standards
Matric or equivalent certification (NQF level 4) 1-2 years of experience in a reception, customer service, or administrative role Experience or knowledge of the SETA environment is an advantage
Closing Date:
26 March 2025
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Job Detail
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Job IdJD1402961
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned