Job Description

A fast-growing skincare company is seeking a hybrid Fulfillment and Admin Coordinator to join their Cape Town team, supporting its mission of becoming the leading African skincare brand globally.With a focus on expansion in top retailers and sustainability, this role will be key in driving operational efficiency and supporting the companys growth. In a dynamic, high-growth environment, you will take ownership of fulfillment and administrative tasks while contributing to impactful projects.Key Responsibilities:Fulfill sales orders accurately and on time, process quarterly incentives for Area Managers, and onboard new stores by handling forms, orders, and collateral distribution.Manage debtor follow-ups, oversee invoicing through Cin7, process adjustments and refunds, and handle administrative tasks related to bookkeeping and accounts.Provide administrative support for logistics and fulfillment operations, resolve order discrepancies, and continuously identify process improvements to streamline efficiency.Coordinate retailer deliveries, ensure timely and accurate execution, resolve delivery issues, and monitor logistics performance metrics to drive efficiency.Create and process orders for store collateral and incentives, manage purchase orders, track inventory adjustments, and upload new products to retailer systems for seamless integration.
Qualifications and Experience:Degree in Business Management, Logistics, Accounts, or a related field.1-3 years of experience in operations, fulfillment, or accounts management.Experience with ERP systems (Cin7, Sage, Xero, Oracle, etc.),Exposure to Microsoft Office (Excel, Outlook, Word), and/or Google Workspace (Gmail, Sheets, Docs, Forms, etc.).Experience in FMCG, retail, or manufacturing.Possess strong communication, collaboration, and problem-solving skills, with the ability to adapt, take initiative, and work effectively under pressure in a fast-paced, high-growth environment.Salary:R25 000 - R30 000 / month CTC

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