Job Description

:Responsibilities:Leading the store team by being a Brand Ambassador who represents the brand and builds guest loyaltyDeliver exceptional guest experience by implementing and monitoring our guest experience strategy and standards within the storeAchieving store results by driving and ensuring achievement of turnover, new accounts and rewards programmesEffectively managing the stock and minimising in-store riskQualifications:Grade 12 (Matric)Proven experience operating at a leadership level. A leader who develops, inspires, motivates and drives a high performing teamSkills:Builds Customer LoyaltyCustomer Value ManagementCustomer-Focused ApproachEffectively Presents SolutionsInitiates Compelling Sales ConversationsKnows the Buying InfluencesLeverages Digital Communications with CustomersManages ResistanceManaging the Sales ProcessNavigates Customer ChallengesNegotiation & SellingPlanning & OrganizingPolicy & proceduresStrategic Sales PlanningLeadershipCustomer Service DeliveryBehaviours:Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagernessBuilds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnershipsDirects work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomesDrives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisationEnsures Accountability - takes accountability and ensures others are held to account on agreed upon performance targetsOptimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processesValues differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of othersCustomer Focus - understands, anticipates, and meets the needs and expectations of customersPreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.About Us:Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.We're the designers, the makers, the shakers and the teams behind the scenes.Are you with us?About the Team:@home is a well-established homeware and furniture brand offering its guests a full range of premium, quality homeware and furniture.@home is looking for individuals who believe in the art of possibility, and delivering a true omni-channel experience.Do you love making people feel at home? Are you driven by exceeding business and guest experience?

The Foschini Group