Job Description

A private Game lodge in the Malelane area is looking for an experienced Game Ranger and Lodge Manager couple for their upmarket establishmentGame Ranger, Responsibilities

• Hosting of guests
• Daily Game drives and Bush walks
• Maintenance of gardens, property and general upkeep of equipment and premises
• Basic Vehicle maintenance skills
• Responsible for all relevant property, facilities and equipment maintenance

Game Ranger, Requirements

• MUST HAVE at least 5 years in a Game Ranger, guest hosting/management role in a lodge environment - this is NOT negotiable
• FGASA level 2 (NQ4) or Professional NDT Registered
• Valid Drivers License and PrDP
• Off-road driving in 4x4 vehicles
• Valid First Aid Certificate
• Rifle Accreditations and ARH
• Trails Guide qualification with VPDA
• Computer literate
• Experience with POS would be a benefit
• Astronomy knowledge would be advantageous
• Excellent operational experience encompassing all aspects of Lodge Management including Maintenance, gardens, equipment, guests, staff
• Must be professional and presentable
• No Pets and No children on site
• Ability to operate independently
• South African citizens only

Lodge Manager, Responsibilities

• Coordinate guests reservations, check-ins, check-outs
• Ensure a welcoming and friendly environment for guests
• Ensure high levels of customer satisfaction and service addressing guest

concerns or complaints

• Arranging Bush delights, special occasions, special holidays etc.
• Supervise lodge staff members, create work schedules, assign tasks, arrange leave applications, gate applications and monitor staff performance

• Ordering and management of stock, consumables and all the assets of the lodge

• Monitor all financial transactions, including guests bills, accounts payable, and accounts receivable, ensuring accuracy and correct recording of information
• Meeting, greeting and hosting of all respective industry agents
• Overseeing of administrative duties
• Ensure high levels of standards are maintained at the lodge at all times

Lodge Manager, Requirements

• MUST HAVE at least 5 years Management experience in a 5-star Lodge environment - this is NOT negotiable
• Hospitality Management Diploma or equivalent
• Strong leadership skills with the ability to motivate and inspire a diverse team
• Excellent operational experience encompassing all aspects of Lodge Management including HR, Admin, Finance, FOH & Guest Experience
• Excellent organizational and multitasking abilities to manage multiple priorities effectively
• Outstanding interpersonal and communication skills to interact with guests, staff and external stakeholders.
• Good MS Office experience
• Familiar with NightsBridge Booking platform and Extranets or similar software
• Good understanding of financial management principles and experience with budgeting and cost control
• Marketing and Social Media experience
• Attention to detail, problem-solving skills, and the ability to work under pressure
• Availability to work flexible hours as well as extra hours when required
• No Pets and No children on site

South African citizens only

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