Job Description

Job SummaryPosition: General Manager Couple
Location: Remote Boutique Safari Lodge and Farm, Tanzania
Application Deadline: 15 September 2024Company Overview:My Client, an award-winning boutique Safari lodge and farm nestled in the picturesque surroundings of a remote wildlife region in Tanzania, is seeking a dynamic and dedicated General Manager Couple. The establishment offers an immersive farm-to-table experience, combining luxury hospitality with sustainable agriculture, organic coffee production, and an enriching guest experience. My client is committed to preserving the local culture and environment while providing their guests with a unique and memorable stay.Position Overview:As the General Manager Couple, you will oversee the entire operations of this boutique lodge and farm, ensuring that all aspects-from guest experience to farm management-are executed with excellence. This role requires a versatile, hands-on couple with a passion for hospitality, sustainability, and community engagement.Key Responsibilities:Operations Management:

• Oversee daily operations across all departments, including rooms, food and beverage, wellness spa, and farm.
• Manage and implement the lodge's CAPEX programs and ensure all infrastructure is well maintained.
• Work with farm managers to sustain a diverse range of organically farmed produce and ethical animal management.

Financial & Budget Management:

• Develop, manage, and control the budget and financial forecasts in collaboration with the Regional Finance Manager.
• Optimize operational costs while maintaining high standards of service and guest experience.

Farm & Coffee Management:

• Ensure year-round, organic, and sustainable farming practices.
• Oversee organic coffee production, from growth to harvest, engaging the local community as contractors.

Food & Beverage:

• Collaborate with the Executive Chef to deliver a farm-to-table dining experience with innovative, healthy menus.
• Manage food costs, special events, and ensure up-to-date training in food and beverage services.

Human Resources:

• Handle recruitment, training, and development of lodge staff, ensuring adherence to Tanzanian Labor Laws.
• Foster a positive work environment with low staff turnover and high staff well-being.

Sales, Marketing, & Reservations:

• Manage partnerships with agents, update contracts, and oversee marketing efforts, including social media and direct mail campaigns.
• Represent the lodge at relevant tradeshows, ensuring brand standards are met across all platforms.

Guest Experience:

• Continuously enhance the guest experience by introducing fresh ideas while preserving the lodge's historical essence.
• Build and maintain relationships with both new and returning guests.

Community & Sustainability:

• Engage with local community projects and conservation initiatives.
• Ensure that sustainability targets are met and improved upon year after year.

Risk & Compliance:

• Ensure compliance with all relevant government regulations, licensing, and permits.
• Maintain a risk-compliant environment with up-to-date safety and emergency protocols.

Qualifications:

• Experience: At least 5 years of experience managing a boutique luxury lodge, especially in remote locations.
• Education: Tertiary degree in Tourism, Hospitality, or Business Administration.
• Skills:

• Strong leadership and management skills with a strategic mindset.
• Excellent communication and relationship-building abilities.
• Proven success in revenue growth, profitability improvement, and customer satisfaction.
• Passion for sustainable tourism, conservation, and delivering exceptional guest experiences.
• Financial acumen and IT proficiency.

Desirable Skills:

• Multilingual capabilities, interior dxc3xa9cor, art appreciation, Yoga or Pilates qualifications.
• Experience or qualifications in wildlife guiding, conservation, and photography.

Remuneration Structure and Benefits:

• Competitive monthly salary paid Net in US$ 10 000.00 - US$12 000.00 Negotiable

• Accommodation provided on-site ( 2 bedroomed House)
• All meals provided daily
• Laundry Service
• Insurance - Medical and Dental
• Annual Leave ( 4 weeks per year) - includes Air flights to point of origin
• Work permits and Visa's - all costs covered by company
• Company Vehicle provided
• Opportunity to work in a serene, natural environment with a close-knit team.

Application Process: Interested candidates are invited to submit their up-to-date CV / Resume, along with a cover letter detailing their relevant experience and passion for the role, to the email linked to this advert.Note: Only shortlisted candidates will be contacted.Zeebra Junction Specialist RecruitmentRecruiter

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