Job Description

PURPOSE:

To manage and lead The Business to maximize profitability, maintain operational standards, ensure excellent customer service and compliance with the relevant Acts.

EDUCATIONAL REQUIREMENTS

:

Matric or equivalent Related post-graduate qualification

WORK EXPERIENCE

Minimum of 5 years' experience in a food service / warehouse & logistics / retail environment Minimum of 5 years' experience in a management role Relevant computer experience, specifically Excel Relevant food and wholesale experience Packaging experience will be an advantage

SKILLS & ATTRIBUTES

Financial management Planning skills & accuracy Problem solving & analytical skills Excellent communication skills Ability to handle pressure Self-reliant and responsible Cultural sensitivity Service orientation Accountability for all work performed Excellent people skills & staff development Good time management skills

KEY PERFORMANCE AREAS

Execute daily tasks and work instructions according to relevant Procedures and instruction from the Executives.

BUDGETS

Achieve and exceed all financial budgets

FINANCE AND ADMINISTRATION

Comply with all relevant management reporting processes Manage all the financial procedures of The Business Maintain correct and competitive pricing and ensure that an acceptable Gross Profit percentage is managed & achieved Ensure all outstanding Debtors / Accounts are recovered timeously & review and authorize all transactions reflected on the bank statements plus review and authorize creditor payments Interpret management reports, review monthly management accounts, comment on variances & take relevant action Consistently monitor warehousing, product, labour costs and pricing, ensuring departmental projections and budgets are adhered to

OPERATIONS & CUSTOMER CARE

Ensure all operational standards are implemented and maintained at The Business as required by the Company Comply with all relevant checklists & evaluations as set out by the Company and ensure audit compliance pertaining to the business in which The Business operates Interface with customers & clients, resolve queries and complaints and ensure high levels of customer satisfaction Ensure stock takes take place on a weekly, monthly & quarterly basis and ensure all company procedures are followed and shrinkage controlled. Ensure Warehouse Manager oversees the safe receipt, storage, retrieval and timely and accurate dispatch of goods Ensure productivity targets are met and computerized administration and automated storage and retrieval systems are maintained Ensure maintenance procedures are efficiently carried out and adherence to the required maintenance schedules and warehouse standards

STAFF MANAGEMENT

Oversee that all staff's time and attendance is monitored and controlled Manage staffs' performance standards and adhere to company timeframes for performance management Ensure staff developed, training needs identified and relevant training implemented in liaison with the Group HR Manager Interview and hire applicants when vacancies arise Ensure all staff adhere to company's disciplinary code and be involved in disciplinary process as required Ensure all related salary & wage information is being submitted to relevant payroll administrators by the due dates

HEALTH & SAFETY

Ensure appointed Health & Safety Officer complies with all safety standards and regulations Ensure all staff are knowledgeable of the warehouse's emergency procedures, where all emergency shut-offs and exits are located and assist customers when necessary in case of an emergency Ensure management facilitate all emergency response training and health and safety training for all relevant staff Ensure that The Business is a safe, clean and healthy environment at all times Carry out any duty or requirement imposed on The Business by the Occupational, Health & Safety (OHS) Act Report any unsafe or unhealthy situations to Executives Ensure that the requirements of the OHS Act are complied with by all team members

GENERAL

Perform and carry out any other ad hoc duties as and when required by executives Liaise with different personnel, as is required, to prevent delays and on-time delivery Ensure high quality standards of work are adhered to at all times
Job Type: Full-time

Education:

Diploma (Preferred)
Experience:

Food distribution and logistics: 5 years (Required) Food Retail: 5 years (Required)
Application Deadline: 2024/09/30