Job Description

Job Number 24023456
Job Category Property Leadership
Location Autograph Collection Cape Town Resort, 4 The Fairways Avenue, Camps Bay, Cape Town, South Africa, South Africa
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, MAS SAM HOLDING. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotels employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

JOB SUMMARY

Camps Bay Beach Hotel PTY LTD is conducting a search to identify a General Manager to lead their Autograph Hotel, Autograph Camps Bay. We are seeking a highly experienced and motivated individual to serve as the General Manager for our newly franchised Marriott Autograph Collection Hotel in the picturesque location of Camps Bay, South Africa. As the General Manager, you will be responsible for overseeing all aspects of hotel operations, ensuring the highest standards of service, and driving the overall success of the property.

JOB REQUIREMENTS

Creating and maintaining a culture of excellence driven by the company core values.

• Provide strong leadership to senior team, fostering a positive and collaborative work environment.
• Recruit and mentor senior team to ensure high levels of productivity and guest and team member satisfaction.
• Set clear expectations, performance goals, and provide regular feedback.
• Monitor guest and team member feedback and implement improvements.
• Work with senior team to develop and execute strategic plans to maximize revenue and profitability.
• Monitor financial performance through budget management, revenue forecasting, and cost control.
• Implement strategies to increase hotel occupancy, average daily rate (ADR).
• Ensure compliance with industry standards, regulations, and safety protocols.
• Work with the safety department to implement and enforce health and safety standards.
• Identify and pursue new business opportunities and partnerships to increase overall revenue.
• Represent the Autograph Camps Bay in the local community and build positive relationships with stakeholders.
• Participate in community events and initiatives to enhance the establishment, presence, and reputation.
• Experience working with a brand franchise or third-party representation.
• Communication and collaboration with co-owners and oversight of owner services to ensure co-owner satisfaction.

Qualifications:

• Bachelors degree in hospitality management, Business Administration.
• Five years as a hotel or General manager.
• Proven experience as a General Manager in a hotel.
• Strong understanding of hotel operations, financial management, and guest service.
• Excellent leadership, communication, and interpersonal skills.
• Ability to make strategic decisions and drive results.
• In-depth knowledge of Marriott standards and procedures.
• Execute guest journey experience & the mark as per the branding of the Hotel.

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todays traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Marriott