Job Description

Job Summary JOB DESCRIPTION General Manager Franchises Ghana, Accra - Urgent One of our esteemed clients, being an international leader in brand and franchise operations management has an exciting expat opportunity for a General Manager to head up their operations in Ghana. Job Objective: To effectively lead, develop and manage the business to achieve growth in Counters, Turnover, and Operating Profit (Before royalties and HQ fees) Key Performance Areas For FY2024: 1: Achieve the projected minimum Net Annual Turnover of GHC/USD $. 2: To grow the counter network in country by 10 new counters by the end of the financial year 2024. 3: To achieve a projected minimum Operating Profit of GHC (before HQ fees) by the end of financial year 2024. 4: To generate free cash flow (before capex and interest charges) of 90% of EBITDA monthly. 5: To ensure all Brand Operational Managers have clear, documented, and defined incentives for the company to achieve points 1, 2 and 3 above. 6: To ensure that all Brand Operational standards are adhered to and that the market achieves a minimum compliance score of 85%. Note: The above KPAs will be reviewed and revised annually. Authority Boundaries: Reports To: Operations Executive Franchises Key Decision Authorities: The limits of authority are: Capital Expenditure; Company Borrowings; Remuneration Policies; Treasury Functions; Entering into new, and renewing of existing, Lease Agreements and all Legal Documents that bind the Company all above require the Group CEO and Board written approval. Core Skills: 1. Pragmatic Problem Solving Skills: Must be able to see problems simply and find effective solutions. 2. Business Development Skills: Must be top line driven, ability to grow business, particularly in turnover. 3. Negotiation Skills: Must be a hard negotiator, but always Win/Win. 4. Industry and Local Knowledge: Must understand local network, who''s who in the Retail industry, relevant legislation and government contacts. 5. Interpersonal Skills: Must be a peoples person, good with people from 6. Financial Skills: Balance Sheet Management, Ability to read and manage financial statements. 7. Technology Skills: Computer literate. 8. Human Resources Management Skills: Leadership Skills, Team Building skills, Industrial Relations skills. 9. Marketing & Selling Skills: Enforce and protect brand equity. 10. Supply Chain Management: Rotation and management of stock levels. Personal Attributes: 1. Personal Ethics: Must be honest, with themselves, and everyone around them. 2. Fair and Just: Must be fair as a person in all business dealings, and with all employees. 3. Passionate about the Business: Must love/enjoy what they do. 4. Winning Attitude: Must have the will to only WIN. 5. Results Oriented: Enjoys being measured, and being judged by financial and performance results. 6. Proactive Initiator: Must be pro-active, a self-starter and have the ability to see and grasp opportunities. 7. Goal Driven: Begin with the end in mind; must know what they want at the end, personally and for the business. 8. Multicultural Skills: Must be able to operate and interact in a multicultural environment. 9. Resilience and Tenacity: Must be able to sustain motivation and commitment to goals in good times and bad; roll with the punches. 10. Unstructured Situations: Ability to flex and adapt in unstructured and new environments and to create order and stability. 11. Self-Reliant: Ability to operate on own, create and sustain own networks and key relationships. This job description is meant to only be a representative summary of the duties and responsibilities performed by the Employee. The employee may however, be requested to perform job related tasks other than those stated in this description. He/she is expected to perform in a manner consistent with the values and philosophy of our organisation. Remuneration:

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