Job Description

General Manager - Operations- RoodepoortFull job descriptionThe General Manager Operations will be responsible for the effective and efficient management of warehousing, logistics, breakdowns, labour, productivity, quality control, and safety measures as established and set for the Operations DepartmentJob ResponsibilitiesCollaborating with departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chainEstablishing performance metrics for measurement, comparison, and evaluation of factors affecting the supply chainMaintaining detailed inventories of materials and supplies located in the warehouses, at other sites, and in the companyAnalysing current inventories and procedures with General Manager Sales to facilitate optimising space and service deliveryxc2xb7 Develop supply chain systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shippingIdentifying optimal shipment and transportation routes and schedules to enhance profitability and customer satisfactionMonitoring performance of suppliers by assessing their ability to meet quality and delivery requirementsManage the on-road breakdown service by maximising inhouse resources and establish an effective external service provider networkxc2xb7 Recruit, train, assign, schedule, coach, and discipline employeesxc2xb7 Communicate job expectations; planning, monitoring, and review job performancexc2xb7 Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trendsxc2xb7 Forecast requirements; prepare an annual department budget; schedule expenditures; analyse variances; initiating corrective actionsxc2xb7 Analyse and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changesxc2xb7 Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations to ensure a safe, injury/accident-free workplacexc2xb7 Ensure all certification of equipment and tools are up to datexc2xb7 Responsible for all department managers and supervisors, with review/approval responsibility for all operations employeesxc2xb7 Responsible for all aspects of vehicles, equipment, tools maintenance, certification, and replacement policiesxc2xb7 Manage the pricing, rebates, and service levels of all suppliersxc2xb7 Review and approve all operational invoices and ensure they are submitted final approval and paymentxc2xb7 Communicate customer issues with operations and the supply chain and devise ways of improving the customer experience, including resolving problems and complaintsxc2xb7 Effective communication and collaboration with other departments to develop and implement processes and systems to enhance the workflow, productivity and customer and staff satisfactionxc2xb7 Work closely with the Managing Director and management team to set and/or implement policies, procedures, and systems and to follow through with implementationSkillsxc2xb7 LeadershipConflict ManagementOrganizationDecision-MakingPeople Managementxc2xb7 Critical Thinking and Problem-Solving Skillsxc2xb7 Supply Chain and Operations Managementxc2xb7 Project Managementxc2xb7 Business arcanumxc2xb7 Financial ManagementEducation and Experiencexc2xb7 Bachelors Degree in Operations, Supply Chain or relevant field will be advantageous.xc2xb7 Operations Management in Warehousing/Logistics/Supply Chain/Automotive Industries on a senior level will be preferredJob Types: Full-time, PermanentEducation:Bachelors (Preferred)Ability to Commute:Roodepoort, Gauteng (Required)Ability to Relocate:Roodepoort, Gauteng: Relocate before starting work (Required)

JTJ Group