Job Description

JOB TITLE: General Sales ManagerAREA: LanglaagteINDUSTRY: Board ManufacturingSalary / CTC: R 50 000 - R 75 000 (depending on current earnings, qualifications and experience)Report to: General ManagerJob Summary:The Sales Manager will be responsible for overseeing and driving the sales team to achieve the company's revenue goals with specific focus on exclusive and value-added products and processes. This role involves not only leading a team of sales manager and sales representatives but also implementing effective sales processes and analysing sales data to inform strategic decisions. The ideal candidate will have strong leadership skills, a deep understanding of sales methodologies, and exceptional analytical abilities to optimise sales performance.Key Responsibilities:Team Leadership & Management:

• Lead, mentor, and manage a team of sales representatives to meet and exceed sales targets.
• Conduct regular performance reviews, provide coaching, and develop individual and team skills.
• Foster a positive and high-performance sales culture.
• Use technical expertise to provide in-depth product knowledge and training to the sales team.

Sales Strategy & Planning:

• Develop and implement sales strategies and processes to drive growth and improve efficiency.
• Collaborate with senior management to align sales strategies with overall company goals.
• Monitor market trends, competitor activities, and customer feedback to refine sales tactics.

Analytical & Reporting:

• Analyse sales data to identify trends, opportunities, and areas for improvement.
• Prepare and present detailed sales reports and forecasts to senior management.
• Utilise CRM and other tools to track sales performance and ensure accurate reporting.

Process Implementation & Optimization:

• Design and implement efficient sales processes and procedures.
• Ensure that sales representatives adhere to company policies and standards.
• Continuously review and improve sales processes to enhance productivity and customer satisfaction.
• Utilise data-driven approaches to monitor and optimise sales workflows.

Customer Relationship Management:

• Build and maintain strong relationships with key customers and partners.
• Resolve customer issues and complaints in a timely and professional manner.
• Ensure that the sales team delivers excellent customer service.

Qualifications & Skills:

• Education: Bachelor's degree in Business, Marketing, or a related field. An MBA or equivalent is a plus.

Experience:

• Minimum of 7 years of experience in a sales management role.
• Proven track record of meeting or exceeding sales targets.
• Experience in managing a sales team and implementing sales processes.
• Experience with sales into the SADC Region will be an added benefit.

Skills:

• Strong analytical abilities with experience in sales data analysis and reporting.
• Excellent leadership and team management skills.
• Ability to implement and refine sales processes effectively.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in CRM software and other sales tools.

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