German International Host - Cape TownFull job description:Position: German International HostKey Responsibilities:Greet and welcome guests in a friendly and professional mannerAssist guests with any inquiries or requests they may haveProvide information about ship activities, events, and ports of callCoordinate and lead group activities and events for German-speaking guestsEnsure all guest needs are met and exceededMaintain a high level of cleanliness and organization in public areasAct as a liaison between guests and other departments on the shipHandle and resolve any guest complaints or issues in a timely and efficient mannerFollow all safety and security procedures to ensure the well-being of guests and crewParticipate in safety drills and trainings as requiredAssist with embarkation and disembarkation proceduresUphold the company's standards and policies at all timesQualifications:Fluent in German and English (additional languages are a plus)Previous experience in customer service or hospitalityExcellent communication and interpersonal skillsStrong organizational and time-management abilitiesAbility to work in a fast-paced and dynamic environmentTeam player with a positive attitudeWillingness to work flexible hours, including evenings, weekends, and holidaysMust be able to pass a background check and obtain necessary travel documentsWorking Place:Cape Town, Western Cape, South Africa
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