Job Description

Global HR Shared Services Specialist - Cape TownFull job descriptionAt 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.What We're Looking For:The Global HR Shared Services Specialist will be responsible for the execution of the transactional HR Shared Services tasks as well as monitoring and maintaining the HR Services desk. This role will support the Global HR team by executing on HR service desk requests, onboarding, terminations and maintenance of the HRIS (Workday). The HR Shared Services specialist will be the first point of contact for HR Queries and will provide tier 1 HR assistance.Responsibilities Include, But Are Not Limited To:Execute on HR Service Desk request (JIRA), triage query or escalate appropriatelyProcess Unemployment ClaimsResponsible for confirmation of employment / Employment Authorization Process (uConfirm & Payroll)Global onboarding support and processes to ensure the smooth transition of our new startersTerminations and relevant stepsHR System related duties related to Workday, Greenhouse and SterlingBackground and Right to work checkingManagement of One-time payments support for the Compensation & Benefits teamThings That Should Be In Your Background:Relevant qualification (HR or IS preferred)1 - 2 years functional experienceHR systems familiarity (WorkDay preferred)Excellent interpersonal and communication skillsHigh service delivery and performance mindsetGood understanding of HR activitiesOther Attributes That Will Help You In This Role:JIRA background would be beneficialBenefits & CultureOur global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us - and do work that makes a difference. #NoBackRowWe offer comprehensive benefits (unique per country) and excellent work/life balance.Full-time, ZA benefits include:2 complimentary Getsmarter short courses per yearSubsidised medical aid with Discovery Health Medical Scheme4% 2U contribution towards Discovery Life Pension Fund and Group Risk BenefitEmployee Assistance Program (EAP)Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.About 2U Inc. (NASDAQ: TWOU)For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings from free courses to full degrees and helping unlock human potential. To learn more: visit 2U.com.About edXedX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world's top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.Learn more at https://2u.com/careers/#NoBackRowThe above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

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