One of the TOP banks in S.A. is seeking an experienced individual to join their team on a 2-year contract to work as an Operations Manager - Global Markets.Qualifications and experience:Proficient with systems: IPS, BDA, Share forceBusiness Commerce / Finance / Accounting degreeNo less than 5 years' relevant experience within CIB / Global markets / Trades / Derivatives/ EquitiesStrong knowledge of asset classesClear credit recordClear criminal recordGreat track record - reference checks conducted upfrontKey skills:Client retentionCustomer serviceData analysisDecision makingAbility to deal with very difficult clientsStakeholder managementRisk managementCommunicationKey performance areas:Maximise revenueDrive high client serviceMinimize riskDeliver on all asset classesService share schemes and retail investmentsFund management reportingDeal correctionShare transfersCorporate action for equitiesAdd value to clients' experienceIncrease product awarenessDrive continuous improvementSOP
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