Job Description

Main Duties/Key Results Areas:

• Lead and manage the Credit Department and the Sales Admin and Invoicing Department, by providing guidance and direction to team members.
• Responsible for the reporting, oversight and improvement of the departments.
• Foster a positive and collaborative team environment, promoting open communication and teamwork.
• Monitor and evaluate the performance of the credit department, ensuring efficiency and adherence to established policies and procedures.
• Implement key performance indicators (KPIs) to measure the team's effectiveness.
• Creating credit scoring models for risk assessment.
• Analyse and review customer financial position in order to grant credit limits as part of the customer onboarding process.
• Manage customer limits and exposures on forward sales and instore stock levels. The Group Credit
• Manager is responsible for the credit authority levels and approvals.
• Manage and oversee the companies in the groups Credit insurance policies and ensure compliance on time frames and insurance terms and conditions.
• Plan and initiate strategies for collections. Improve debtors days outstanding and maximise cash inflow.
• Ensure that tight credit controls are implemented, monitored and maintained.
• Maintain a low bad debt write off percentage.
• Manage and resolve outstanding claims and queries with customers.
• Work closely with the compliance department on new customer credit applications.
• Apply for limits on CGIC as well as perform risk procedures to set internal limits.
• Manage and oversee the companys financial accounts receiving funding services with the bank and ensure PODs are provided and appropriate limits are in place.
• Ensure timely reporting, including weekly age analysis, accounts receivable on the balance sheet, month end reporting, quarterly financial audits and Annual Financial Statement audits.
• All other tasks and related duties as expected from the employer from time to time.

• Bachelor's degree in commerce (BCom)
• CIMA, Credit Management Degree, or equivalent (advantageous).
• Minimum of 2 years' experience as a Credit Manager.
• Credit insurance experience and a firm understanding.
• Experience in financing and working capital solutions.
• Proficient in Syspro, Pastel, or other IT systems.
• Advanced Excel skills.
• Minimum of 2 years in a management position leading a team of 8+ diverse members.
• Proven track record managing a large book over R450M.

• Ability to handle extreme pressure.
• Strong communication skills.
• Resilience, assertiveness and willing to handle conflict.
• Exemplary time management skills.
• Ability to work independently with high level input from senior management.
• Strong interpersonal skills in fostering collaboration.
• Able to direct and lead team and external departments to produce desired results.
• Individual needs to set high standards and have a high attention to detail.

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