Group Training Manager
Victoria & Alfred Waterfront, Western Cape, South Africa
Job Description
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We are seeking a skilled Training Manager to lead our training and development initiatives. The Training Manager will be responsible for the Quality of Training conducted at different branches and for the trainers Performance that are under his/her management.
- Responsibilities & Duties
- Prepare and deliver an effective training Programme;
- Ensure that each trainer under their leadership is properly equipped with skills to fulfill their functions
- Provide leadership to the team by being an example on time management, peoples skills and motivation;
- Take responsibility for building strong teams that focus on high performance and have minimal spreads between the teams and inside teams
- Attract and retain skilled sales consultants, through effective training efforts;
- Upskill trainers and conduct ad-hoc train the trainer sessions;
- Evaluate trainers on training conducted and provide constructive feedback;
- Take responsibility to provide an individual development plan for each trainer;
- Ensure discipline is maintained within the department and consistency thereof (e.g. absenteeism, dress code, or as provided in the companys code of conduct).
- Develop training and trainers schedules
- Communicate the schedules to stakeholders in time;
- Ensure that all trainers complete a feedback form with areas of development for each trainee at the end of training.
- Design and develop engaging training programs, workshops, and materials tailored to meet identified needs.
- Implement training programs based on research outcomes and planning;
- Communicate all training programs on a timely basis to relevant stakeholders;
- Obtain a high retention rate of new consultants from one month after training
- Recruit trainers, lead, onboard and evaluate new trainers;
- Track employee success and progress
- Build quarterly and annual training programs;
- Provide business with an annual training plan;
- Place training requirements and resources orders with the finance department on a timely basis;
- Ensure adherence to the companys process by each individual in the department;
- Keep track of teams attendance and performance and report to the business on a monthly basis
- Facilitate meetings: Facilitate and chair morning training team meetings;
- Ensure each trainer provides a lesson plan for the day;
- Adhere to admin deadlines in submitting Teams documents and reports:
- Performance Management documents
- Individual development plan
- Resource Management (Training projector and laptops etc.)
- Payroll report
- Attendance reports etc.
- Key performance Measures:
- Minimum of 5 years experience as a training specialist or similar role;
- Minimum of 5 years experience with designing training programmes and implementation;
- Knowledge of: and ability to impart various training and teaching methods;
- Excellent decision-making and organisational skills. Computer literate;
- Certified assessor, moderator, Facilitator;
- Proficiency in facilitating, coaching and mentoring;
- Experience in outcome-based education;
- Sense of ownership of training teams performance and its impact on the companys success
- Proficiency in MS Office
- Good knowledge of talent management and succession planning methods
- Extremely high level of professionalism and perseverance;
- Self-motivated individual; Excellent communication skills, verbal and written;
- Strong Leadership abilities;
- Strong Interpersonal Skills;
- Ability to meet business timelines and handle pressure
- Bachelors (Preferred)
- Training Manager: 5 years (Preferred)
- Victoria & Alfred Waterfront, Western Cape (Preferred)
- Victoria & Alfred Waterfront, Western Cape: Relocate before starting work (Required)
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Job Detail
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Job IdJD1299349
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVictoria & Alfred Waterfront, Western Cape, South Africa
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EducationNot mentioned